Customer Service Representative

- Interact with customers via phone email and in-person to provide information about products and services

- Process orders returns and exchanges in a timely and efficient manner

- Address customer inquiries and resolve issues promptly and professionally

- Collaborate with the sales team to ensure seamless customer experience

- Maintain accurate customer records and update information as needed

- Excellent communication and interpersonal skills

- Strong problem-solving abilities

- Proficiency in using customer relationship management (CRM) software

- Attention to detail and organizational skills

- Ability to multitask and prioritize workload effectively

- At least 1 year of experience in customer service or a related field

- Familiarity with printing industry products and services is a plus

- Salary range: $25-$30 per hour

- Competitive benefits package including health insurance and paid time off

- Opportunity for growth and professional development within the company