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Customer Service Rep (CSR)
Job Location:
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Tool & Gage House
Dimensional Calibration Technician:
Dimensional Calibration Technician:
Are you detail-oriented and passionate about providing outstanding customer support Tool and Gage House (TGH) is seeking a dedicated Customer Service Representative (CSR) to manage the processing of calibration and repair this critical role you will be the main point of contact for clients handling inquiries providing quotes receiving items into our software tracking service orders and ensuring a smooth workflow from intake to completion.
- Generate quotes from customer lists.
- Receiving items into our system after verifying items received match the paperwork 100%.
- Obtain vendor pricing and create quotes for items that cant be calibrated at TGH.
- Coordinate with technicians to ensure timely and accurate service completion.
- Communicate effectively with clients and vendors regarding quotes & orders delivery and other service details.
- Maintain accurate records and documentation for all service items.
- Generate purchase orders for items having to be outsourced.
Qualifications:
- High school diploma or equivalent required; additional technical training is a plus.
- Prior experience in a customer service role preferably in a technical or repair environment.
- Strong communication and organizational skills.
- Proficiency with basic computer skills (email Word Excel etc.).
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
If youre ready to contribute to a dynamic team and help our customers maintain precision in their operations we invite you to apply! Please send your resume and cover letter to
