Inside Sales (Aerospace & Defense)

Customer Service/Account Manager -No Cold Calling- All Established Accounts

On Site in Pittsburgh PA (Swissvale PA)

Customer Service/Account Manager - Aerospace & Defense Pittsburgh PA 100% Onsite

Our client a well-established manufacturer supplying mission-critical components to the aerospace & defense industry alongside energy lighting and industrial markets is looking for a driven Account Manager to step into a warm portfolio and grow it not build it from zero.

If youve spent the last few years in B2B or manufacturing sales and youre ready to trade prospecting grind for real ownership of established relationships on high-stakes aerospace & defense programs this is your next move.

Why This Role Stands Out:

• Step directly into account relationships work on programs where precision and reliability actually matter
• 35 established customer accounts already assigned to you. No cold calling no pipeline-building from scratch
• Work alongside a tenured team with decades of aerospace & defense manufacturing experience wholl help you learn the ropes
• Tight-knit team-oriented culture where your work is visible and valued
• Broader exposure to energy and industrial customers too on complex custom projects
• Structured 12-month ramp-up with hands-on mentorship and training

What Youll Own:

• Serve as the primary point of contact for a portfolio of customer accounts including aerospace & defense clients
• Manage orders and projects end-to-end from inquiry through production and delivery
• Build long-term customer relationships and deliver a level of support that keeps them coming back
• Partner directly with engineering and operations to shape customized solutions for demanding technical specs
• Dig into customer specs drawings and project requirements
• Negotiate pricing blanket orders and timelines
• Keep account activity sharp in HubSpot CRM and ERP systems
• Spot and act on opportunities to grow the accounts you own

Requirements:

• Bachelors degree
• A track record in customer service account management inside sales client success technical sales or manufacturing support
• Stable work history and tenure - no job hopping

Compensation & Benefits:

• Full-time direct-hire salary position $65-75k/yr depending on experience
• PPO and EPO medical plans plus dental and vision coverage
• Company covers 75% of healthcare premiums!
• 401(k) with 50% company match on the first 6% contributed
• PTO sick time and 10 paid holidays

Why Join

This is a launchpad into one of the most respected industries in manufacturing. With a strong promote-from-within culture and leadership genuinely invested in developing talent youll get real ownership of aerospace & defense accounts technical exposure and a clear runway toward sales leadership.

Required Experience:

Manager