Enter a job title or keyword
Customer Service
Job Location:
Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
One of Airetel Staffings valued clients is looking for a Customer Service located in Remote.
Job Responsibilities and Qualifications:
Receive inbound calls; calls may involve claims status eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls. Will be trained on the Avaya system.
Bilingual Spanish speaking candidates are welcome and encouraged to apply
This is high energy role and requires individuals who can adapt to changes quickly
Will work in a fast-paced environment
Must have empathy and the ability to control conversation/call
High school/GED required
Must have customer service experience
Call center experience preferred (this is a high call volume position) (Preferred - Health Insurance Call Center Experience)
Soft skills are very important to this role and require a level of professionalism and caring.
Attendance is critical. You should plan to not miss any time during the first three months of the assignment due to the pace of the training class. Missing three days of training could result in immediate termination.
Must be open to working the 11:30AM - 8:00PM shift which is a daily shift
Professional behavior on camera training and adherence to the current Work from Home policy is required.
Work from home is not a substitute for child-care or elder care. You must be on camera and an active participant in the class.
Smoking of any type (including e-cigarettes vape etc.) is not permitted during the class or on the phones.
***Candidates who successfully complete the first 6 months on assignment will be eligible to convert to full-time Gateway employees. This will be dependent upon factors such as business needs and performance.
***Candidates who have had 3 or more absences including call-offs late arrivals or early departures during the 6-week training period will be subject to having their contracts ended.
Candidate will need a internet speed test that needs to have at least 100 Download and 100 upload speeds
Airetel Staffing Inc. is nationally recognized as Best of Staffing - Diamond Award Winner. For more details or to view other opportunities visit us at or call .
Job Responsibilities and Qualifications:
Receive inbound calls; calls may involve claims status eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls. Will be trained on the Avaya system.
Bilingual Spanish speaking candidates are welcome and encouraged to apply
This is high energy role and requires individuals who can adapt to changes quickly
Will work in a fast-paced environment
Must have empathy and the ability to control conversation/call
High school/GED required
Must have customer service experience
Call center experience preferred (this is a high call volume position) (Preferred - Health Insurance Call Center Experience)
Soft skills are very important to this role and require a level of professionalism and caring.
Attendance is critical. You should plan to not miss any time during the first three months of the assignment due to the pace of the training class. Missing three days of training could result in immediate termination.
Must be open to working the 11:30AM - 8:00PM shift which is a daily shift
Professional behavior on camera training and adherence to the current Work from Home policy is required.
Work from home is not a substitute for child-care or elder care. You must be on camera and an active participant in the class.
Smoking of any type (including e-cigarettes vape etc.) is not permitted during the class or on the phones.
***Candidates who successfully complete the first 6 months on assignment will be eligible to convert to full-time Gateway employees. This will be dependent upon factors such as business needs and performance.
***Candidates who have had 3 or more absences including call-offs late arrivals or early departures during the 6-week training period will be subject to having their contracts ended.
Candidate will need a internet speed test that needs to have at least 100 Download and 100 upload speeds
Airetel Staffing Inc. is nationally recognized as Best of Staffing - Diamond Award Winner. For more details or to view other opportunities visit us at or call .
