Customer Service Intern

Sputtering Components Inc a member of Buhler Group is a growing business in Owatonna Minnesota that has served customers all around the world for over 20 years. We are currently hiring for a highly motivated Customer Service Intern for the summer of 2027.

Every day millions of people around the world come into contact with products made using SCI equipment. Our thin film technologies are used in vacuum coating systems to make windows smartphones display screens solar panels automobile components decorative hardware and more.

• Plan script record edit and maintain instructional or training videos in collaboration with technical subject-matter experts.
• Review and improve manuals for clarity structure terminology formatting and overall usability.
• Gather requirements organize parts data develop calculation logic test outputs document functionality and maintain calculators.
• Observe and document processes consult process owners create and revise SOPs and ensure safety quality and document-control requirements are met.
• Map workflows identify inefficiencies and bottlenecks analyze performance data support improvement activities help implement solutions and monitor results.
• Conduct workplace audits coordinate 5S activities develop visual controls support employee training assign improvement actions and monitor results.

• Actively pursuing a Bachelors degree in business engineering or a related field preferred.

• Microsoft Office experience is required specifically Excel.
• Basic experience with video-editing software is helpful but not required.

• Good communication creativity and organizational skills.
• Strong writing proofreading and attention-to-detail skills.
• Comfortable working with numbers data and basic Excel formulas.
• Good writing observation organization and teamwork skills. Must be willing to learn and document workplace processes.
• Good problem-solving analytical and teamwork skills.
• Organized observant and comfortable working with others.