Customer Service Associate, Golf Equipment (Part-Time)

As a Part-Time Customer Service Associate at 2nd Swing youll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable reliable and passionate about golf. Youll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.

Come work with us not for us!

2nd Swing is a one of a kind forward thinking customer-centric golf retail company. Our employees are highly-valued while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Responsibilities:

• Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
• Assist guests with the checkout process and facilitate trade-in transactions.
• Operate point-of-sale (POS) systems to process customer transitions.
• Respond to customer inquiries both in person and over the phone providing clear helpful and timely information.
• Consistently represent the company and uphold brand standards in all interactions maintaining a professional demeanor and ensuring a high-quality customer experience.

Required Qualifications:

• Prior customer service experience in the golf industry

• Strong knowledge of golf equipment and technology

• 2 years of customer service

• Experience withthe game of golf golfequipmentand technology.

• Availability toworka flexible schedule based on business needsincluding weekends and evenings.

Part-Time Benefits:

• Flexible Scheduling
• 401k company match
• Employee Programs such as PGA membership dues support
• Paid Time Off
• Discounted Merchandise
• Health and Wellness Initiatives
• Work Life Balance

Job types: Part-time seasonal.

Compensation: $18-$22 per hour based on experience.

Required Experience:

IC