Customer Service Associate

At Frontier Cooperative we believe agriculture is more than a business its a way of life. As an agricultural leader serving Nebraskas farming communities we provide a comprehensive range of grain agronomy feed and energy products and services. But what sets us apart is how we do it: with integrity with quality and with a deep commitment to the communities were proud to call home. Were looking for people who share those values and want to grow with us.

What youll do:

• Provide administrative support to ensure efficient day-to-day office operations
• Answer phone calls direct callers to appropriate personnel schedule appointments and assist clients and visitors
• Respond to emails and other digital queries and correspondence promptly
• Coordinate logistics for meetings including room setup and catering
• Sign for incoming packages and manage deliveries

• Maintain physical and digital filing systems; input and update information in databases and spreadsheets
• Use word processing and presentation software to create and edit documents
• Handle sensitive information with discretion to maintain confidentiality and ensure compliance with privacy policies

• Operate and maintain office equipment including printers copiers and fax machines
• Coordinate with maintenance staff and outside vendors to keep equipment in good working order and office supplies stocked

What we are looking for:

• Bachelors degree in a related field preferred or equivalent combination of education training and/or experience
• Proficiency with Microsoft Office and standard office platforms
• Strong data entry and records management skills
• Professional and courteous demeanor with excellent phone and office etiquette
• Proactive problem-solver with strong organizational skills and ability to adapt to changing priorities
• Able to work independently and collaboratively with a team

Why join us Full-time employees receive a comprehensive benefits package designed to support your health finances and future.

• Paycheck for life:Cooperative pension plan plus 401(k) with traditional and Roth options
• Comprehensive health coverage:Medical dental and vision insurance supplemental plans and FSA/HSA spending accounts
• Paid time off:Vacation and sick leave to rest and recharge
• Uniform & boot allowances:Annual allowances so youre always equipped and ready
• 360 Wellness Program:Whole-person wellness with real incentives
• Sign-on & referral bonuses:Get rewarded for joining and for bringing great people with you

Additional benefits available ask us for details.

Required Experience:

IC