Customer Service Assistant

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to support customers provide helpful information and contribute to a positive customer experience. This role is ideal for individuals who enjoy working with people developing communication skills and learning within a supportive and team-oriented environment.

Responsibilities

• Listen to customer needs and provide appropriate assistance.
• Provide clear and professional information to customers.
• Assist with routine customer requests and concerns.
• Support customer satisfaction and relationship-building initiatives.
• Follow up with customers when appropriate.
• Assist with customer engagement and promotional activities.
• Maintain accurate records of customer interactions.
• Communicate customer feedback to appropriate team members.
• Support daily customer service activities and team priorities.
• Collaborate with team members to achieve service goals.
• Maintain a positive and professional approach during customer interactions.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications :

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly positive and customer-focused attitude.
• Willingness to learn and develop new skills.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable adaptable and self-motivated.
• Ability to work effectively independently and as part of a team.
• Previous customer service retail hospitality or sales experience is a plus but not required.

Additional Information :

• Competitive Salary: $53000 $59000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing communication project coordination and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.

Remote Work :

No

Employment Type :

Full-time