Customer Service Agent

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians appliance repair technicians plumbers and skilled general labor handle the tough jobs the technical work and the details others overlookalways with professionalism safety and efficiency in mind.

We are seeking a friendly motivated and sales-focused Customer Service Agent to engage with customers understand their needs and recommend products and services that provide value. This role combines customer service relationship-building and sales responsibilities in a dynamic environment.

• Welcome and engage with customers in a friendly professional manner.
• Present products and services based on customer needs.
• Identify sales opportunities and recommend appropriate solutions.
• Follow up with prospective and existing customers to support sales growth.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve sales and customer engagement goals.
• Participate in ongoing sales training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident outgoing and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable adaptable and self-motivated.
• Previous experience in sales customer service retail hospitality or promotions is a plus but not required.