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Customer Order Admin
Job Location:
Job Location:
Cedar Rapids, IA - USA
Hourly Salary:
USD 19 - 22
Hourly Salary:
Posted:
23 September 2026 (13 hours ago)
Posted:
Application Deadline:
21 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Innova Solutions has a client that is immediately hiring for a Customer Order Admin.
Position type: Full Time Contract
Duration: 12 months with possible extensions
Location: Cedar Rapids IA Hybrid but first 2 months are REQUIRED ONSITE for training
Shift: M-F 8a-5p CST with some flexibility
Job Description :
As a Customer Order Admin you will:
The Customer Order Administrator is a support role for the Intertrade Sales Team. The Order Administrator is the principal customer contact for all sales orders and tertiary support functions for the sales team. The Customer Order Administrator performs a variety of simple to complex sales order entry and order administration support activities for the sales team. Assignments involve the understanding of and the application of departmental procedures standard work Global Trade processes / requirements and workflow activities. The Customer Account Coordinator works to ensure that deliverables are shipped and invoiced as required by Intertrade and customer commitments.
Primary responsibilities include:
Creation and oversight of sales orders against established requirements.
Facilitate & monitor exchange orders warranty requests credits & purchase requests.
Processing additional administrative tasks relating to sale/credit of material.
Interact internally with sales product line repairs finance global trade and purchasing per the requirements of the position.
Communicate with customers both internal and external to transactional resolution.
Manage general sales support email inbox ensuring proper routing to sales support account owner.
Manage general sales support email inbox ensuring orders are processed as received and customers requests are completed.
Ensure established Global Trade policies and requirements are adhered to for global exports.
Ensure established DOC / DOS license requirements are adhered to for global exports.
Participate in the creation and implementation of procedures and processes across all departments.
Job Skills & Attributes
Cooperation - Recognizes that individual goals contribute toward accomplishing team outcomes.
Customer Service Orientation - Generally applies fundamental service techniques and adheres to proper customer procedures when interacting with customers.
Dependability - Demonstrates the ability to follow through with work assignments and support managements policies and procedures.
Detail Orientation - Can provide the status of work assignments at any time and can quickly produce any documentation or information that is needed.
Self-Development - Attempts to stay abreast of changes in the profession by participating in at least one development activity during the year.
Multitask can perform in a fast-paced environment and adequately handle interruption to normal workflow.
Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you we do offer a referral bonus program for referrals that we successfully place with our clients subject to program guidelines. ASK ME HOW.
Thank you!
Ruchi Sinha
(1)
PAY RANGE AND BENEFITS:
Pay Range*:$19.00/hr to $22.00/per hour
*Pay range offered to a successful candidate will be based on several factors including the candidates education work experience work location specific job duties certifications etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage Dental/vision insurance 401(k) Health saving account (HSA) and Flexible spending account (FSA) Life Insurance Pet Insurance Short term and Long term Disability Accident & Critical illness coverage Pre-paid legal & ID theft protection Sick time and other types of paid leaves (as required by law) Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta Georgia Innova Solutions employs approximately 50000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America Asia and Europe we deliver strategic technology and business transformation solutions to our clients enabling them to operate as leaders within their fields.
Recent Recognitions:
Website: Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race color religion or belief national origin citizenship social or ethnic origin sex age physical or mental disability veteran status marital status domestic partner status sexual orientation or any other status protected by the statutes rules and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status immigration status or national origin in accordance with 8 U.S.C. 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance the Los Angeles Fair Chance Initiative for Hiring Ordinance and other applicable laws.
By applying for this job you agree to receive calls AI-generated calls text messages or emails from Innova Solutions and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.
Position type: Full Time Contract
Duration: 12 months with possible extensions
Location: Cedar Rapids IA Hybrid but first 2 months are REQUIRED ONSITE for training
Shift: M-F 8a-5p CST with some flexibility
Job Description :
As a Customer Order Admin you will:
The Customer Order Administrator is a support role for the Intertrade Sales Team. The Order Administrator is the principal customer contact for all sales orders and tertiary support functions for the sales team. The Customer Order Administrator performs a variety of simple to complex sales order entry and order administration support activities for the sales team. Assignments involve the understanding of and the application of departmental procedures standard work Global Trade processes / requirements and workflow activities. The Customer Account Coordinator works to ensure that deliverables are shipped and invoiced as required by Intertrade and customer commitments.
Primary responsibilities include:
Creation and oversight of sales orders against established requirements.
Facilitate & monitor exchange orders warranty requests credits & purchase requests.
Processing additional administrative tasks relating to sale/credit of material.
Interact internally with sales product line repairs finance global trade and purchasing per the requirements of the position.
Communicate with customers both internal and external to transactional resolution.
Manage general sales support email inbox ensuring proper routing to sales support account owner.
Manage general sales support email inbox ensuring orders are processed as received and customers requests are completed.
Ensure established Global Trade policies and requirements are adhered to for global exports.
Ensure established DOC / DOS license requirements are adhered to for global exports.
Participate in the creation and implementation of procedures and processes across all departments.
Job Skills & Attributes
Cooperation - Recognizes that individual goals contribute toward accomplishing team outcomes.
Customer Service Orientation - Generally applies fundamental service techniques and adheres to proper customer procedures when interacting with customers.
Dependability - Demonstrates the ability to follow through with work assignments and support managements policies and procedures.
Detail Orientation - Can provide the status of work assignments at any time and can quickly produce any documentation or information that is needed.
Self-Development - Attempts to stay abreast of changes in the profession by participating in at least one development activity during the year.
Multitask can perform in a fast-paced environment and adequately handle interruption to normal workflow.
Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you we do offer a referral bonus program for referrals that we successfully place with our clients subject to program guidelines. ASK ME HOW.
Thank you!
Ruchi Sinha
(1)
PAY RANGE AND BENEFITS:
Pay Range*:$19.00/hr to $22.00/per hour
*Pay range offered to a successful candidate will be based on several factors including the candidates education work experience work location specific job duties certifications etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage Dental/vision insurance 401(k) Health saving account (HSA) and Flexible spending account (FSA) Life Insurance Pet Insurance Short term and Long term Disability Accident & Critical illness coverage Pre-paid legal & ID theft protection Sick time and other types of paid leaves (as required by law) Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta Georgia Innova Solutions employs approximately 50000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America Asia and Europe we deliver strategic technology and business transformation solutions to our clients enabling them to operate as leaders within their fields.
Recent Recognitions:
- Named One of Americas Best Employers for New Grads by Forbes (2024
- Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List 2024-2025)
- One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA 2024)
- One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA 2024; includes Innova Solutions Volt & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC 2024)
- AWS Advanced Tier Services Partner with 100 certifications
Website: Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race color religion or belief national origin citizenship social or ethnic origin sex age physical or mental disability veteran status marital status domestic partner status sexual orientation or any other status protected by the statutes rules and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status immigration status or national origin in accordance with 8 U.S.C. 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance the Los Angeles Fair Chance Initiative for Hiring Ordinance and other applicable laws.
By applying for this job you agree to receive calls AI-generated calls text messages or emails from Innova Solutions and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.
