Customer Failure Analysis Engineer

Join our dynamic and collaborative team to help with WD failure analysis automation and data analytics in support of requests from our customers teams. As Data Analytics / LLM / AI / SQL Engineer in Failure Analysis Team you will be responsible for helping define requirements and plans and own implementation of Data Analytics / LLM and AI/ SQL and dashboard projects. You will collaborate with local FA team and other teams to drive the progress of the projects. These projects will create enhancements to the analytics and reporting dashboards automate Electrical and Mechanical FA work and improve turn-around time of FA. You will review failure analysis report formats in the existing system and use them as reference for automating generation of FA reports. These reports are used to communicate key lab data and causes of failure to the customers field application engineers quality managers manufacturing or development teams. You will use Data Analytics SQL Apache Superset PowerBI Devin Dremio and Python to create dashboard improvements used by FA Teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The ML / LLM / AI Engineer in Failure Analysis will:
• Help define and document requirements for Data Analytics / LLM (Large Language Models) FA projects as well as helping implement it.
• Help Electrical and Mechanical lab Engineers automate their processes.
• Help with migration of visualizations from Spotfire to Apache Superset or Microsoft Power BI
• Use Machine Learning SQL and Python to create FA dashboard improvements.
• Collaborate with local FA team and other teams to drive the progress of these projects.
• Support any future additional Machine Learning / AI projects.
• Be FA Team resident expert and spokesperson for DA / LLM / AI / SQL / dashboard technical topics.
• You will effectively communicate results and status with management and team members and help resolve project challenges

Qualifications :

REQUIRED

• Knowledge and experience with Data Analytics Python C and SQL
• Knowledge of LLM (Large Language Models)/AI
• BS/MS in Computer Science/Data Science or equivalent with Machine Learning coursework completed.

SKILLS

• Proven problem-solving skills
• Good interpersonal and teamwork skills
• Leadership skills
• Effective at multi-tasking organization and time management
• Self-motivated and responsible
• Demonstrates patience confidence and composure
• Strong written and verbal communication skills
• Experience: Prior industry experience a plus
• Experience with Apache Superset Devin Power BI is a plus

Additional Information :

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race color ancestry religion (including religious dress and grooming standards) sex (including pregnancy childbirth or related medical conditions breastfeeding or related medical conditions) gender (including a persons gender identity gender expression and gender-related appearance and behavior whether or not stereotypically associated with the persons assigned sex at birth) age national origin sexual orientation medical condition marital status (including domestic partnership status) physical disability mental disability medical condition genetic information protected medical and family care leave Civil Air Patrol status military and veteran status or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Know Your Rights: Workplace Discrimination is Illegal poster. Our pay transparency policy is available HERE.

WD thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience we anticipate that the application deadline will be 01/9/2027 although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline we will update this posting with a new anticipated application deadline.

Compensation & Benefits Details

• An employees pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills ability knowledge of the job; (3) performance contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California Colorado New York or remote jobs that can be performed in California Colorado and New York.  This range may be modified in the future.
• If your position is non-exempt you are eligible for overtime pay pursuant to company policy and applicable laws.  You may also be eligible for shift differential pay depending on the shift to which you are assigned.

• You will be eligible to be considered for bonuses under either WDs Short Term Incentive Plan (STI Plan) or the Sales Incentive Plan (SIP) which provides incentive awards based on Company and individual performance depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program which consists of restricted stock units (RSUs) or cash equivalents pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires subject to WDs Standard Terms and Conditions for Restricted Stock Unit Awards.

• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D legal plan pet insurance critical illness accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests please report it immediately to WD Ethics Helpline or email .

Remote Work :

No

Employment Type :

Full-time