Customer Experience Installation Supervisor
Albany, GA - USA
Job Summary
- Less Seasonal
- Holidays
- Free uniforms
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Wellness resources
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
At The Brothers That Just Do Gutters were redefining what it means to be a Lead Installer.
Were looking for someone who wants more than simply hanging gutters. We want someone who enjoys leading people solving problems building customer relationships and helping homeowners protect their biggest investment.
As the Customer Experience Installation Supervisor you are the owner of the jobsite. Your responsibility is not to install the most gutter but to lead the crew deliver an unforgettable customer experience identify opportunities to better protect the customers home coach your team and ensure every project reflects our commitment to craftsmanship integrity and service. Every homeowner should finish their project feeling so impressed that they enthusiastically leave a 5-star review and confidently refer us to friends and neighbors.
If youre looking for a role where your leadership communication and earning potential matter as much as your installation skills this is it.
What Youll Do
- Lead a crew of 23 installers.
- Drive and maintain a company truck.
- Manage daily jobsite operations.
- Deliver exceptional customer service from arrival through final walkthrough.
- Coach and develop crew members.
- Ensure projects meet company quality standards.
- Capture before-and-after photos and videos.
- Ask for Google reviews and referrals.
- Identify opportunities to improve the customers gutter system.
- Educate homeowners on additional services that protect their home.
- Generate additional revenue through ethical customer-focused recommendations.
- Work closely with the Sales Team to maximize customer value.
- Maintain accurate job documentation.
- 2 years of exterior construction or gutter installation experience.
- Leadership experience managing crews.
- Strong communication and customer service skills.
- Sales mindset with the ability to educatenot pressurecustomers.
- Clean drivers license.
- Comfortable using smartphones and mobile apps.
- Ability to lift 75 pounds and work on ladders and roofs.
- Positive attitude and professional appearance.
- Love leading people.
- Take pride in your work.
- Enjoy talking with customers.
- Like solving problems.
- Want to earn more by creating more value.
- Believe every customer deserves an exceptional experience.
- Want a long-term career with opportunities to grow into Production Management or Operations Leadership.
We reward leaders who create exceptional customer experiences and grow the business. Compensation includes:
- Competitive hourly pay
- Production bonuses
- Sales incentives
- Career advancement opportunities
- Ongoing leadership development
Were not just building gutter systemswere building leaders. If you want to work for a company that values craftsmanship customer experience continuous improvement and leadership development wed love to meet you.
The Brothers That Just Do Gutters is an Equal Opportunity Employer and is committed to creating a workplace built on integrity respect and excellence.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise specializing in the installation repair and maintenance of seamless gutters gutter guards specialty gutters and more. With over 100 franchise locations across the United States we are rapidly growing and continuously seeking driven individuals to join our team.
This franchise is independently owned and operated. The franchisee not The Brothers that just do Gutters Corporate is the sole employer for this position: your application goes directly to them they alone make all hiring decisions and any employment inquiries should be directed to the franchisee rather than to Corporate.
Required Experience:
Manager
About Company
We're a gutter contractor that offers seamless gutter installation, gutter repair, gutter replacement, and more to protect your home.