Customer Engagement Specialist

Pay: $18-$20per hour commission
Earning potential: $20 $30/hour on average with commission
Schedule: Wednesday through Sunday Weekends required typically 10:00 AM - 5:00 PM

Location: Hickory or Lincolnton SC
Part-time and full-time opportunities available

Brothers Heating Cooling and Plumbing is the nations largest provider of residential HVAC plumbing and electrical services with more than 7000 professionals and over 45 years of experience helping homeowners improve comfort efficiency and reliability in their homes.

Were hiring Customer Engagement Specialiststo work inside major home improvement retail locations. This is a sales role focused on customer engagement lead generation and appointment setting.

Youll connect with homeowners while they shop learn about their home-comfort needs and introduce them to ARS heating cooling plumbing energy-efficiency and indoor air-quality solutions.

What We Offer

• Hourly pay UNCAPPED commission
• Average earning potential of $20$30/hour with commission
• Weekly pay via direct deposit
• Paid training
• Flexible part-time and full-time opportunities
• Career path into HVAC Sales Advisor roles
• Work inside an established home-improvement retail environment
• No door-to-door sales
• No cold calling

Full-Time Employees Also Receive

• Insurance available after 31 days
• Low-cost medical with options as low as $5/week
• Dental and vision
• HSA/FSA
• 401(k) with company match
• Paid time off holiday pay
• Company-paid life insurance

As a Retail Sales Associate you will engage with homeowners while they shop and introduce them to Brothers heating cooling and home comfort solutions. This is a high-energy sales role focused on customer engagement lead generation and appointment setting.

• Start friendly face-to-face conversations with shoppers about home comfort energy efficiency and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

What Were Looking For

• Outgoing personality and willingness to speak with shoppers
• Retail kiosk Door-to-Door or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

Note: This posting outlines potential pay ranges and opportunities which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race color religion sex national origin age disability or any other protected status under applicable federal state or local laws. Privacy policy available upon request.