Customer Account Representative

We work closely with startups growing businesses and established brands to create user-focused digital solutions that are functional visually compelling and built for long-term growth. From concept to launchand beyondwe become your digital partner.

We are hiring a professional Customer Account Representative to assist clients with account management service updates and customer support operations.

• Assist customers with account-related inquiries and service requests
• Maintain and update customer account records
• Provide information about products services and account options
• Resolve customer concerns and escalate issues when necessary
• Support customer retention and relationship-building efforts
• Track customer interactions and account activity

• Strong communication and customer service skills
• Professional and organized demeanor
• Problem-solving and multitasking abilities
• Basic computer and data entry proficiency
• Previous customer service experience is a plus but not required