Customer Account Representative

We are seeking a motivated Customer Account Representative to support customer relationships account activities and business development initiatives. This entry-level opportunity is ideal for someone who enjoys working with people understanding customer needs communicating solutions and developing strong relationship-building and sales skills.

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Communicate product and service information clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support customer follow-ups and account-related activities.
• Support lead generation and customer acquisition activities.
• Follow up with prospective and existing customers when appropriate.
• Maintain organized records of customer interactions and account activities.
• Identify opportunities to introduce relevant products or services.
• Communicate customer feedback to appropriate team members.
• Assist with promotional and customer engagement activities.
• Collaborate with colleagues to achieve customer service and business goals.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong listening and problem-solving abilities.
• Excellent relationship-building skills.
• Good organizational and follow-up skills.
• Comfortable interacting with customers in person and by phone.
• Reliable adaptable and motivated to learn.
• Previous customer service sales account support retail or hospitality experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer account and relationship-building experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching