Custom Logo Support Agent

startedin 1995 as the first e-commerce business in Louisiana we have grown from onethat collected used golf balls from golf course ponds into one of the leadinggolf Internet retailers on the web. Our focus is and will continue to becentered on customized golf products. Our in-house printing and embroiderydepartment allows us to provide unique golf products to our large customerbase with undisputed quality turnaround time and customer service.

is seeking a Custom Logo Support Agent to work with our sales team clients and suppliersto source and order custom promotional products and decorated golf items. Thisrole is responsible for monitoring the workflow of orders and deals directlywith our sales team clients and this role you areresponsible for the coordination of the art instructions and product decorationspecifics as well as the timing of production jobs in order to meet customerand company guidelines.

Responsibilities

• Process incoming orders which includes: placing orders with suppliers communicating project details with the team ensuring timely product delivery and issuing production orders
• Cross-check all documents regarding orders placed monitor orders and communicate details with the sales team and ensure timely product delivery to the client
• Remain up-to-date on industry trends products and education
• Contribute to the team atmosphere and culture

Requirements

• Knowledge of the promotional products industry is a plus
• Exceptional interpersonal phone etiquette and writing skills
• Superb organizational skills time management skills and attention to detail
• Possesses self-management skills a team-based demeanor creative thinking and problem-solving skills
• Ability to work under strict deadlines while independently balancing multiple projects at once
• Strong desire to provide the highest level of customer service
• Work well in a fast-paced environment
• Effective at multitasking

Drug Screen Required