Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Participates in the design configuration testing implementation maintenance and support of research applications and related systems (including OnCore Advarra and Mural Link). Collaborates with stakeholders to understand business needs translate requirements into system solutions and ensure applications effectively support research operations. Provides end-user training troubleshooting and ongoing operational support to promote successful system adoption and performance.
Qualifications
Education
Bachelors Degree required; experience can be considered in lieu of a degree
Experience
Related IT experience ideally in a healthcare IT environment required
Knowledge Skills and Abilities
Experience in the development support or operation of software applications preferably in a healthcare setting.
Ability to document workflows and business processes.
Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
Problem-solving skills.
Knowledge of Microsoft Office 365 and other popular office productivity solutions.
If you are utilizing Epic you must be able to obtain the required certifications as outlined in the program requirements.
Additional Job Details (if applicable)
Working Conditions
This is a remote role that can be done from most US states
This is a full-time position with a Monday through Friday schedule during standard Eastern Time business hours to support end users.
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62836.80 - $89762.40/Annual
Grade
5
At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striv...
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Participates in the design configuration testing implementation maintenance and support of research applications and related systems (including OnCore Advarra and Mural Link). Collaborates with stakeholders to understand business needs translate requirements into system solutions and ensure applications effectively support research operations. Provides end-user training troubleshooting and ongoing operational support to promote successful system adoption and performance.
Qualifications
Education
Bachelors Degree required; experience can be considered in lieu of a degree
Experience
Related IT experience ideally in a healthcare IT environment required
Knowledge Skills and Abilities
Experience in the development support or operation of software applications preferably in a healthcare setting.
Ability to document workflows and business processes.
Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
Problem-solving skills.
Knowledge of Microsoft Office 365 and other popular office productivity solutions.
If you are utilizing Epic you must be able to obtain the required certifications as outlined in the program requirements.
Additional Job Details (if applicable)
Working Conditions
This is a remote role that can be done from most US states
This is a full-time position with a Monday through Friday schedule during standard Eastern Time business hours to support end users.
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62836.80 - $89762.40/Annual
Grade
5
At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
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