CSR

What are we looking for

Do you love people and pets Are you the kind of person who jumps in figures things out and keeps the day moving with a smile If so wed love to meet you!

Park Veterinary Hospital & Urgent Care is looking for a self-starter go-getter fun-loving Client Service Representative to join our fast-paced compassionate team.

What are we looking for in an individual to join our team

• A positive upbeat person who thrives in a busy environment
• Someone who takes initiative and doesnt wait to be told what needs doing
• A team player with strong communication skills
• Able to stay calm organized and kind even on hectic urgent care days
• Veterinary or medical front desk experience is a plus but not required were happy to train the right person!

What do we expect from our CSRs

• Welcome clients and patients with warmth professionalism and genuine empathy first impressions matter and you set the tone.
• Answer phones schedule appointments and help manage urgent care flow. Think juggling youll do it all day every day but youll never do it alone. Youll be backed by an incredible team.
• Communicate clearly and kindly whether its a routine visit or a stressful moment. Treat every client like your most important guest the one you really want to impress.
• Support our veterinary team to keep each day running smoothly. Strong communication is everything here and teamwork makes the magic happen.
• Handle payments records and administrative tasks with attention to detail. Yes theres a money side being comfortable with basic math is a must.

Why will you love working here

• Youll be part of a supportive team-first culture where people actually help each other (no sinking or swimming alone here).
• Laughter is encouraged we do serious work but we believe joy and compassion belong in the workplace.
• Every day youll have the chance to make a real difference for pets and the people who love them.
• We offer competitive pay and benefits based on your experience because your skills and dedication matter.

What are the perks you will recieve

• Competitive compensation Monthly Bonus Opportunities
• Full Health dental vision and mental health support (24/7 access)
• Generous PTO paid parental leave and holiday pay
• Opportunities for internal growth and career development across our network
• 401K with employer match
• Incentive programs recognizing team contributions to great care
• Personal pet care discounts Pet Insurance Discounts

If you love people and pets thrive in a fast-paced environment and bring positive energy wherever you go Park Veterinary Hospital & Urgent Care would love to meet you. Were looking for a fun-loving motivated Client Service Representative who takes initiative communicates well and can juggle the day with empathy and a smile. Youll be the welcoming face of our clinic supporting clients patients and our veterinary team while making a real difference every single return youll join a supportive laughter-filled workplace that values compassion teamwork and growth with competitive pay great benefits bonus opportunities and perks that support both you and your pets. If youre ready to be part of something meaningful we encourage you to apply!