CreditCollections Operations Support Specialist – Entry Level (Recent Graduate)

Position : Credit/Collections Operations Support Specialist Entry Level (Recent Graduate)

Location : San Antonio TX

Duration : 12 Months

1^st Shift

Total Hours/week : 40.00

1st Shift

Client : Medical Devices Company

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT

Pay Rate: $20.00/hr

Shift: MondayFriday 8:00 a.m. to 4:00 p.m.

MondayThursday: Onsite Friday: Remote

Job Description

• The manager needs someone that is looking for an entry level position. For sample in College or recent graduate that will commit to three years of service.
• Someone with experience with Government contracts purchase orders analyze data reconciliation MS Excel (Proficient) independent problem solver and self starter. Some one with SAP ERP or Oracle is a plus.
• In this role the Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities portal administration invoice processing credit card transactions reporting and customer support functions.
• This role serves as a centralized resource to ensure accurate transaction processing timely account updates and efficient workflow management across multiple ERP systems and customer portals.

Primary Duties/Responsibilities:

• Proactively review and upload billings to respective customer portals
• Point of Contact for Credit Card Processing
• Provide exceptional customer support responding to account queries in a timely and professional manner
• Proactively escalate to internal support partners and Sr Management as appropriate
• Identify and communicate process improvement opportunities to Manager as appropriate

Qualifications

Required:

• Knowledge of Government and commercial collections
• Excellent communication skills (written and oral)
• Superior customer service skills
• Good Administrative skills
• Strong attention to detail and goal oriented
• Ability to prioritize and manage multiple responsibilities
• Strong Microsoft Excel skills
• Must have the ability to work independently and in a team environment multitask set own priorities able to adapt to a changing environment and lead without the authority.

Preferred:

• Direct experience with SAP
• Working knowledge of Microsoft Office
• Experience working in a shared service center