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Credentialing Program Assistant


Job Location:

New Orleans, LA - USA

Yearly Salary: USD 50460 - 50460
Posted: 6 October 2026 (2 days ago)
Application Deadline: 4 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

Will be assigned to the Medical Staff Office which is under the Chief of Staff at a VA Medical Center (VAMC) and is responsible for providing administrative and technical direction and support to the credentialing and privileging (C&P) operations. The C&P Specialist is aligned to and supervised by the C&P Manager.


Duties

  • Ensures compliance with VHA policies directives memos and notices of The Joint Commission (TJC) standards recommendations by the Office of Inspector General (OIG) and Government Accountability Office (GAO) and other internal or external auditors and reviewers as appropriate.
  • Serves as the subject matter expert (SME) to LIPs and Service Chiefs regarding routine and complex matters related to C&P including provider competence for the ongoing provider practice evaluation (OPPE) and focused provider practice evaluation (FPPE).
  • Receives and reviews VetPro reports detecting problem areas requiring further investigation. Upon identification of a problem researches reference materials regulations and standards to identify appropriate action necessary to correct the problem.
  • Ensures accurate provider data is entered into and maintained in the VetPro computer program.
  • Ensures current information is present on providers relative to state licensure Drug Enforcement Organization (DEA) license National Practitioner Data Bank (NPDB)Continuous Query (CQ) enrollments and renewals Federation of State Medical Boards
  • (FSMB) documentation of professional education specialty medical training certifications adverse licensure or privileging actions initial and renewal of privileges which may affect the status of privileges granted for medical practice.
  • Manages provider applications (initial and renewals) for LIPs C&P within the VAMC
  • Provides guidance and instruction to hospital staff in completing the required documentation of establishing privileges for LIPs.
  • Assures application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements.
  • Assist in implementing credentialing processes and updates; Provide guidance to staff on credentialing procedures; Identify issues requiring escalation to supervisor.
  • Prepares agendas for credentials related meetings ensures those involved are notified of expectations and ensures appropriate paperwork is accomplished completely and accurately prepared for committee action.
  • Maintains confidentiality of information in accordance with the Privacy Act in releasing information.
  • Participates in the required annual C&P self-assessment and if opportunities for improvement are identified is involved in improvement efforts.



Work Schedule: Monday - Friday 7:30 am - 4:00 pm subject to change based on the needs of the facility.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Credentialing Program Assistant/PD07625A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized




Requirements
Conditions of employment

    • You must be a U.S. Citizen to apply for this job
    • To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
    • Selective Service Registration is required for males born after 12/31/1959
    • Physical Requirements: The work is mostly sedentary. Occasionally light physical effort may be required such as that involved with walking stair climbing and carrying of light office items. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
    • Subject to background/security investigation
    • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
    • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
    As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
    • your performance and conduct;
    • the needs and interests of the agency;
    • whether your continued employment would advance organizational goals of the agency or the Government; and
    • whether your continued employment would advance the efficiency of the Federal service.
    Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
    Qualifications

    To qualify for this position applicants must meet all requirements by the closing date of this announcement 10/05/2026.

    Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

    You may qualify based on your experience as described below:

    Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:

    • Medical terminology medical specialties and core privileges and procedures to assure competence/appropriateness of credentials and privileging requested.
    • Communicates in writing to prepare emails letters reports and committee minutes.
    • Communicates orally technical information to a diverse group of individuals with varying levels of understanding.
    • Experience with pertinent regulations policies accreditation standards and guidelines such as TJC which affect the use of program related support resources in the area of C&P VHA Handbooks Directives Memos and Notices; VetPro Policies/Standard Operating Procedures.
    • Uses software applications such as word processing and data bases and internet database applications for data entry file maintenance and data retrieval and analysis.
    For more information on these qualification standards please visit the United States Office of Personnel Managements website at
    Education

    There is no educational substitution at this grade level.

    Additional information

    Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.

    Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the
    Procedures for Requesting a Reasonable Accommodation for Online Assessments.

    This job opportunity announcement may be used to fill additional vacancies.

    TheCareer Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPMs Career Transition Resources website at
    should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


    Required Experience:

    Junior IC