Credentialing Program Assistant

Incumbent serves as the subject matter expert (SME) to LIPs and Service Chiefs on routine and complex matters related to C&P including provider competence for the ongoing provider practice evaluation (OPPE) and focused provider practice evaluation (FPPE).

Duties include but are not limited to:

Program Analysis and Support

• Assists in developing short- and long-term goals necessary to accomplish the mission. Serves as SME in the field of credentials and clinical privileging.
• Assists in drafting local credentialing processes and Medical Staff Bylaws in compliance with all applicable regulations. Receives and reviews VetPro reports to identify problem areas that require further investigation.
• Ensures accurate provider data is entered into and maintained in the VetPro computer program. Ensures current information is present on providers relative to state licensure Drug Enforcement Organization (DEA) license National Practitioner Data Bank (NPDB) Continuous Query (CQ) enrollments and renewals Federation of State Medical Boards (FSMB) documentation of professional education specialty medical training certifications adverse licensure or privileging actions initial and renewal of privileges which may affect the status of privileges granted for medical practice.
• Holds the credit card and is responsible for maintaining records reconciling monthly charge statements and verifying legitimacy of requests for NPDB CQ enrollments/ renewals licensure verification (if applicable) Educational Commission for Foreign Medical Graduates American Medical Association FSMB National Student Clearing House Work Number and board certification (if applicable).

Compliance

• Manages provider applications for LIPs C&P within the VAMC. Must have a broad knowledge of medical specialties and core privileges and is the technical advisor to clinical leadership and assures that complete documentation is available to support privileges granted to providers within their training and/or experience.
• Provides guidance and instruction to hospital staff in completing the required documentation for establishing privileges for LIPs.

Quality Assurance

• Ensures that application packages and other documents meet the technical requirements specific to the providers specialty and verifies that the application folder and database account comply with these requirements.
• Communicates with LIPs to assure timely completion of applications and VetPro requirements. Provides oversight of the application process analyzes exceptions and deviations from the expected process determines the course of action and makes recommendations. Analyzes and manages issues related to documents that do not meet expected requirements regulations or guidelines such as malpractice claims adverse actions against licensures and/or certifications FSMB reports and National NPDB CQ reports.
• Coordinates incoming data from a variety of sources; establishes protocols for incoming data; organizes computerized data sets; and retrieves computerized data.
• Participates in the required annual C&P self-assessment and if opportunities for improvement are identified is involved in efforts to implement these improvements.

Program Advisor

• Serves as technical advisor to the Executive Committee of the Medical Staff (ECMS) and the Credentials Committee.
• Refers to current issues trends problem areas as well as recommended program revisions to Credentials and Privileging functions through the C&P Manager/Analyst.
• Prepares agendas for credential-related meetings. Responsibility to ensure LIPs credentials files are adequately prepared maintained appropriately and are accurate and current. Conducts audits of provider time-limited credentials and ensures that detailed information is documented on provider exit review forms privileging documents FPPE and OPPE tracking system credentialing program training requirements telehealth providers monitoring system and Committee recommended actions.
• Conducts final appointment into the VetPro database after thoroughly researching analyzing and validating all data information documents and signature authorities.
• Develops and provides routine and special reports as requested by the C&P Manager/Analyst.

Work Schedule: Monday-Friday 8am-4:30pm
Telework: AD-HOC only
Virtual: This is not a virtual position
Position Description/PD#: Credentialing Program Assistant/PD50453A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 10/02/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: assisting C&P Manager in drafting local credentialing processes and Medical Staff Bylaws in compliance with all applicable regulations; managing provider applications for privileges and privilege renewal; providing guidance and instruction to hospital staff in completing the required documentation for establishing privileges ensuring primary source verification including but not limited to state licenses DEA licenses certifications medical specialty training and board certifications; reviewing documents and applications for omissions and inconsistencies ensuring data entry is complete and accurate; and documenting details of privileging actions both routine and adverse in detail with the accuracy necessary for defending appeals to higher authority.
  • Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

Junior IC