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Creative Services Coordinator

Maryland Zoo


Job Location:

Baltimore, MD - USA

Monthly Salary: Not provided by the employer
Posted: 29 August 2026 (Yesterday)
Application Deadline: 26 November 2026
Vacancies: 1 Vacancy

Job Summary

Creative Services Coordinator
Maryland Zoo is an EEO Employer - M/F/Disability/Protected Veteran Status

General Summary: The Creative Services Coordinator isresponsible for assisting with the productionof graphic design projects for theZoos advertising marketing and signage. Outputs include brochures banners temporary and permanent signagedigital web and email marketing. This positionreports to the Director of CreativeServices. Additionally the Creative Services Coordinator will support the Zoos mission to save wildlife and protect wild placesand contribute to its environmental social governance sustainability conservation education and DEAI(Diversity Equity Accessibility and Inclusion) goals.


Primary Function:
  • Assist with theproduction of all in-housedesign work including publications signageadvertising and on-groundsgraphics;
  • Assist with developing and maintainingconsistent visual identitiesto enhance marketinginitiatives;
  • Assist with projectwork flow includingdeliverable dates and vendor management and billing;
  • Collaboratewith Zoo departments to implement visual solutionsfor needs relating to eventssigns and marketingrequests;
  • Assist with email marketing design;
  • Collaboratewith Digital Media Coordinator;
  • Organize and maintainphoto archives and digital graphicslibrary;
  • Maintain industry knowledgeon graphic trendsand design software;
  • Perform other duties as assigned; and
  • Adhere to all policies and proceduresof the Zoo.
Communication (Internal and External):
  • Assist with coordinationof various Zoo vendors including printers outside designers manufacturersretailers photographers and software/hardware companies;
  • Maintaincollaborative and service-oriented relationships with key internal department managers to fulfillgraphics requests;
  • Coordinateand distribute finished piecesimages logos photographsto outside advertisers agencies orZoo managers.
Management of Resources(Financial Human Resources Facilities):
  • Prioritize incoming requests create and communicate projecttimelines.
  • Work closelywith Director of Creative Services to manage department resources;
  • Develop and manage relationships with outside vendors;
  • Organize update and maintain photo archives and digital graphicslibrary; and
  • Assist the Zoos advertising agency of record to request or fulfill design related agency projects.
Education:
  • Bachelors degree in graphicdesign advertising and/ or relatedfields preferred.
Experience/Training:
  • Minimum 6 monthsof related professional experience;
  • Two to threeyears working on graphic design projects preferred;
  • Marketing and advertising work experience preferred;
  • Proficientknowledge of programsincluding Photoshop InDesignIllustrator;
  • Knowledgeof Adobe After Effects HTML5 or CSS preferred but notrequired;
  • Mac Pro systemproficiency; and
  • Must have a valid driverslicense.
Traits Desirable:
  • Ability to work with individuals from a wide variety of ethnic culturaland economic backgrounds;
  • Excellentknowledge of the creative and printing processes;
  • Knowledge of sign production processand sign design programs;
  • Ability to communicate effectively;
  • Strong organizational skills;and
  • ExcellentEnglish written skills.
Equipment:
  • Mustbe able to operate a varietyof machines and equipment including computertelephone scanner copier two-way radio golf cart vehicles etc.
Working Conditions:
  • Must be able to stand and remain active for an eight-hour shift;
  • Must be able to walk large areas ofthe Zoo as needed;
  • Mustbe able to work in an outdoor weatherenvironment in all seasonsand weather including heat/humidity coldtemperatures and/or wet conditions;
  • Ability to work a flexibleschedule to include weekends holidays and special events; and
  • Must be able to exert up to 35 pounds of force to liftpush pull carryor otherwise move objects.
Disclaimer:

The statementsabove are intended to describethe general nature and level of workbeing performed by employeesassigned to this classification. Theyare not intended to be construed as an exhaustive list of all responsibilitiesduties and/or skills required of all personnel so classified. Therefore management reserves the rightto revise the job or to require that other or different tasks be performed when circumstances change.

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