Creative Content Manager
Chattanooga, TN - USA
Job Summary
Position Overview:
The Creative Content Manager helps bring the mission of Creative Discovery Museum to life by translating the Museums exhibits programs and experiences into compelling stories that engage our community. Serving as a key voice in the Marketing and Communications team this role develops the narratives visuals and written content that support integrated campaigns. Reporting to the Director of Marketing and Communications and in close collaboration with the Marketing Manager the Creative Content Manager connects organizational priorities with audience interests transforming strategy and programmatic goals into meaningful stories that inspire visitation participation and deeper engagement with the Museum.
Key Responsibilities
- Content Strategy & Narrative Development
- Alongside the Director of Marketing and Communications develop campaign themes storytelling frameworks and content narratives that support organizational goals.
- Translate strategic objectives into audience-centered messaging and creative concepts.
- Create core messaging and content plans for campaigns that ensure consistency across communication channels.
- Identify opportunities to elevate Museum stories through compelling and innovative content.
- Creative Development & Brand Stewardship
- Design and produce visual assets that support marketing campaigns including social media graphics email visuals website assets signage digital displays and promotional materials.
- Capture and edit photo and video content for campaigns events and organizational storytelling.
- Maintain visual consistency and brand standards across all marketing communications.
- Develop creative systems and templates that support efficient campaign execution.
- Collaborate with cross-departmental teams to bring Museum programs events exhibits and initiatives to life through creative storytelling.
- Content Creation
- Write and edit copy for email marketing social media website content advertising media materials and promotional campaigns.
- Develop integrated content plans that connect messaging across channels and adapt content to meet the needs of different audiences.
- Create content that inspires engagement participation visitation membership and community connection.
- Audience Engagement & Community Building
- Manage day-to-day audience engagement across digital platforms.
- Foster meaningful conversations and relationships with Museum audiences online.
- Monitor audience sentiment trends and opportunities for engagement.
- Serve as an advocate for audience perspectives within campaign development and content planning.
Qualifications:
- Bachelors degree in Marketing Communications Design or a related field OR equivalent years of experience.
- 3-5 years of experience in marketing communications social media content creation or related fields.
- Portfolio demonstrating design storytelling and content creation skills
- Strong graphic design skills with experience working in content and layout design tools such as Canva and/or Adobe Creative Suite
- Photography and/or video editing experience preferred
- Excellent written and verbal communication skills
- Understanding of social media strategy and audience engagement best practices and experience with social media scheduling platforms like Later Hootsuite
- Strong organizational skills with the ability to manage multiple projects simultaneously. Experience with project management software like Asana preferred.
Skills:
- Creative and highly collaborative
- Strong visual and editorial instincts with great attention to detail
- Adaptable and comfortable working in a fast-paced environment
- Curious about audiences and community connection
- Self-directed while also thriving in a team structure
- Able to balance creativity with deadlines and organizational priorities
Full-time hourly ($20-23.00/hour); Schedule Monday-Friday with flexibility for some after hours and weekends.
Interested applicants may submit an application resume and cover letter on our careers site at by July 10 2026 at 5:00 PM.
Required Experience:
Manager
About Company
An award-winning children's museum in the heart of Chattanooga. Unearth the curiosities of the world through play, immersive exhibits and hands-on activities with the whole family.