Court Support Specialist

REPRESENTATIVE DUTIES
The duties of the position include but are not limited to: providing customer service to the public via phone email and live chat and in-person; managing case-related records/files and closing cases in the courts electronic case management system; cashiering and receipting; facilitating the courts case-screening process by submitting case materials to judges and docketing related information; applying the courts attorney-admission requirements and processing attorney-admission applications; processing electronic-filing registrations; providing administrative support for the courts attorney-discipline processes; live-streaming oral argument sessions; proofreading orders; and supporting the courts mailroom and opinion-processing operations.
Particularly important aspects of this position are facilitating the courts multi-step case screening process live-streaming the courts oral arguments providing support for the courts mailroom and opinion processing operations and working collaboratively with teammates to document and update procedures. These duties require strong data processing skills an aptitude for technology well-honed attention to detail and a commitment to working in a team environment. Court Support Specialists have substantial contact with the public chambers and other court personnel; a strong customer-service orientation excellent communication skills and professionalism are imperative. The Court Support Specialist may assist in managing the courtroom during oral argument proceedings. Lifting records and boxes and maintaining files requires moderate physical activity on a routine basis.

• Must be a U.S. citizen or lawful permanent resident seeking U.S. citizenship.
• Appointment is contingent upon a suitable background investigation.
• Employees are subject to the Judicial Code of Conduct.
• Direct deposit of pay required.

MINIMUM QUALIFICATIONS

• At least two years of progressively responsible clerical administrative or office-management experience including at least one year in a court law firm or other setting requiring the regular and recurring application of clerical procedures; interpretation and application of rules regulations directives or laws.
• Ability to communicate effectively both orally and in writing.
• Professionalism in dealing with judges chambers staff court personnel and the public.
• Ability to work closely and well with others in a team environment and to interact effectively with individuals from varying backgrounds.
• Strong technology skills and experience with the Microsoft 365 suite of applications Adobe applications and other Windows-based programs.
• Demonstrated experience handling and maintaining sensitive and confidential information and materials.
• Strong initiative motivation and problem-solving skills and good judgment.
• Strong organizational administrative and multi-tasking skills; ability to adjust to changing priorities with minimal disruption of ongoing work.
• Attention to detail and ability to carry out complex multi-step processes with minimal errors.
• An eagerness to take responsibility for individual work the work of the team and the output of the office.

• Experience with federal or state court operations.