Corporate Project Coordinator II

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Responsible for planning scheduling and managing distribution customer requested work mandated work line maintenance tasks capital projects and day-to-day design activities for the Distribution Engineering Design team.

• Contact external customers within one working day and schedule an appointment if required for the customer to meet with a Designer.
• Collect design information while speaking to the customer.
• Interpret and ensure consistent application of organizational policies related to customer requests.
• Provide customers with information on the tasks they must complete to receive service on the date requested.
• Manage Design resources within a geographic area and match them to the workload by assigning each Designer to a primary and secondary geographic area.
• Monitor each Designers calendar so that appointments can be made effectively and efficiently.
• Communicate regularly with Designers regarding assignments schedules and questions related to specific customer calls.
• Communicate periodically with the Network Line groups to expedite work if possible to meet customers requested service date or to handle a special request.
• Identify and rectify the root cause of customer complaints and/or inquiries as appropriate.
• Maintain working knowledge of AM/FM-DFM and Maximo as they relate to construction applications.
• Review and update Maximo Backlogs for the Distribution Engineering Dept. Identify deficiencies analyze alternatives and recommend solutions.
• Serve as a member of the Storm Response Team for restoration efforts. Provide support to the Damage Assessment and/or Logistics functions.

• Associate degree or equivalent work experience.

• 2 years Transmission or Distribution experience a plus if with Entergy.
• 1 year of Maximo & CCS experience a plus.

• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Ability to work with multiple levels of the organizational structure.
• Strong verbal and written communications skills. Excellent organizational and analytical skills.
• Experience/training in scheduling resources or maintenance and construction practices.
• Experience with Microsoft Office Excel and database applications.
• Desired knowledge of Maximo GDT AMFM DFM Storm Assist Power BI CCS and Distribution Line construction maintenance and materials.

• SEWC - 45%
• DEWC - 45%
• SEWM - 4%
• DEWM - 6%