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Cores Administrator

Jet Support Services

Job Location:

Erlanger, KY - USA

Yearly Salary: USD 65000 - 75000

Posted: 29 September 2026 (Yesterday)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

About JSSI

Founded in 1989 and headquartered in Chicago Jet Support Services Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines airframes and auxiliary power units (APUs) across more than 300 different aircraft makes and models helping owners and operators stabilize maintenance budgets maximize aircraft availability and protect asset value throughout the lifecycle of ownership.JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams Traxxall maintenance tracking software Parts & Engines Conklin aircraft cost and performance data and Aviation Capital asset-based financing solutions. Together these offerings support owners operators and maintenance providers with integrated tools spanning ownership and maintenance planning execution and financial management.With more than 6500 aircraft supported through programs and software platforms JSSI leverages its unique independence unmatched scale and data-driven insight to deliver customized solutions and support models aligned to the interests of each client regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR Genstar Capital and Blackstone. Learn more at .

Position Summary:

JSSI Parts & Leasing (JPL) maintains an inventory of 75000 stock lines in support of JSSIs Hourly Cost Maintenance Programs Supply Chain Solution customers and third-party clients. The Cores Administrator is responsible for managing all core return activity for both internal and third-party customers. This position is based at our Erlanger KY warehouse.

Key Responsibilities:

- Generate and analyze open-core reports using AvSight and Salesforce.
- Track vendor core returns through vendor web portals following up to avoid vendor late fees.
- Prepare core return documentation
- Follow up with internal and external customers to ensure timely returns or cores and RMA (Returned Material Authorization) units.
- Partner with the Sales and Accounting teams to bill late or non-returned cores.
- Maintain accurate up-to-date notes and status records within relevant systems.
- Ensure all transactions are properly closed out in AvSight and Salesforce and in the vendor portals.
- Provide regular status updates to management on core activity
- Identify and implement process improvements to strengthen core return operations.
- Bill out late fees and unreturned core fees to customers.
- Perform root cause analysis and trend analysis on late core returns.
- Manage follow-up on warranty requests and RMAs.
- Serve as backup to the Repair Coordinator including:
  - Creating repair orders for stock items
  - Following up on open repairs
  - Reviewing vendor quotes
- Travel domestically as needed (approximately 1015 days annually)
- Perform other duties as assigned

Required Qualifications

Minimum of 2 years of experience in the aviation industry
Strong organizational and time-management skills
Proficiency in Microsoft Excel
Excellent customer communication skills
Bachelors degree in Aviation Engineering or a related field
Familiarity with AvSight
Experience within business aviation
Working knowledge of airframe and powerplant systems

At JSSI we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.

For this role the annual base pay generally ranges from $65000 to $75000 with the final offer determined by variable factors including but not limited to market location job-specific knowledge skills education and addition your total rewards package may include an annual discretionary bonus plan incentive or sales bonus plan or other form of additional compensation based on your role.

Additionally for full-time employees based in the USA Canada or the Philippines we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical dental vision retirement savings programs among others starting day one of employment. For a full overview of our offerings visit the JSSI Benefits Page on our company website.

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

Required Experience:

Unclear Seniority

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