Copy Clerk, Part-Time

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of the Release of Information (ROI) Legal Supervisor the individual will ensure all Release of Information requests are reproduced and mailed out timely. The individual will be responsible for copying portions of the medical record and ensuring proper quality assurance checks are performed prior to disclosure.


Accurately mails prepared records by following Mass General Brigham policies and procedures ROI departmental policies and procedures Federal Public Health Laws State Laws HITECH and HIPAA regulatory guidelines
Leverages Electronic Health Record system to validate/process information including but not limited to: patient identifdiers mailing address authorizations and commenting functionality
Utilize Pitney Bowes Web Service and Pitney Bowes postage machine to prepare delivery packages of medical records
Performs final quality assurance checks on medical record documentation prior to mailing
Ensures copies of medical records are mailed in accordance with department turnaround times
Open sort and redistributes all incoming Release of Information mail and/or fax (USPS UPS FedEx and courier services)
Engage with other Mass General Brigham departments to ensure proper and timely delivery of non-ROI requests (Billing Centralized Record Control Center Deficiency Tracking Radiology Pathology Cardiology etc.)
Mails return request letters for non-Mass General Brigham entities
Copies paper charts if required
Prints medical records from system applications
Accepts deliveiries for Release of Information requests and supplies
Utilize RICOH multi-functional device to scan/copy/fax information
Provides exceptional customer service to patients and/or servers that may present onsite
Leverages ROI Resource tools daily including the ROI Resource Page SFAs etc.
Meets performance measures/expectations
Other duties and responsibilities as assigned by supervisor or manager

Education

• Associate degree or high school diploma or equivalent required.

Experience

• Requires 1-2 years related experience with Health Information Management operations
• Understands the components of a medical record including how a record is maintained organized and the retrieval of medical documentation in both paper and/or electronic format.
• General knowledge of HIPAA privacy and security rules. Knowledge of state and federal rules and regulations related to the disclosure of protected health information preferred.
• Experience working with Epic clinical applications preferred.

Schedule: Monday Tuesday Thursday & Friday (Wednesday off)
Hours: 8:00 AM - 4:30 PM EST
On-site location: 121 Inner Belt Road Somerville MA 02143

Onsite

121 Innerbelt Road

32

Regular

Day (United States of America)

Pay Range

$17.71 - $25.28/Hourly

Grade

2

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .