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Copilot Administrator

US: Tryfacta


Job Location:

Austin, TX - USA

Hourly Salary: USD 40 - 40
Posted: 25 October 2026 (Yesterday)
Application Deadline: 22 January 2027
Vacancies: 1 Vacancy

Job Summary

About US:
Tryfacta is a leading nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare IT Business Support and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996 we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.

Job Summary:
Tryfacta is seeking a Copilot Administrator for our client in 6230 E Stassney Ln Austin TX 78744. This is a temporary contract assignment. If you meet the qualifications listed below and are interested please Apply Now!

Job Diva ID:26-05275
Position Title: Copilot Administrator
Location: 6230 E Stassney Ln Austin TX 78744
Duration: 12-month
Work Schedule: 8:00 AM5:00 PM


Responsibilities for this position include but are not limited to:
  • Responsibilities:
    Copilot Platform Administration
  • Administer and support Microsoft 365 Copilot and related AI services.
  • Manage licensing configuration service health and feature enablement.
  • Evaluate and implement new Copilot capabilities and releases.
  • Maintain service documentation standards and operational procedures.
  • Credit allocations and monitoring

  • Level 3 Technical Support
  • Serve as the senior escalation point for complex Copilot incidents.
  • Troubleshoot:
    • Microsoft Graph grounding
    • SharePoint and Teams integrations
    • Permissions and data access issues
    • Agent functionality
    • Connector and integration failures
    • Credit controls and monitoring
  • Manage Microsoft support escalations and root cause analysis.
  • Advanced solutioning for Copilot agent use case enablement

  • AI Governance & Service Management
  • Participate in AI governance capability reviews and release readiness assessments.
  • Support capability intake pilot programs production releases and lifecycle management.
  • Identify operational risks dependencies and support requirements.

  • Identity & Integration Support
  • Partner with IAM Security and Architecture teams on access controls and AI integrations.
  • Support Microsoft Graph SharePoint PowerBi Power Platform and Copilot Studio connectivity.
  • Validate connector configurations and enterprise integrations.

  • Service Analytics & Adoption
  • Monitor service performance adoption and utilization metrics.
  • Support executive reporting and AI value realization efforts.
  • Develop and maintain operational dashboards and service health reporting


  • Minimum (Required):
    Years Skills/Experience
    5Progressively responsible experience supporting Microsoft 365 in a large enterprise environment including advanced administration engineering or Level 3 support.
    2Hands-on work with Microsoft cloud automation Copilot/AI services Power Platform or enterprise integrations.
    Strong knowledge of:
    • Microsoft 365 Copilot
    • SharePoint Online
    • Microsoft Teams
    • Microsoft Graph
    • Microsoft Entra ID
    • Power Platform
    • Copilot Studio
    • Copilot Chat
      • Copilot Cowork
    Experience with ITIL-based service management practices.
    Experience troubleshooting identity permissions and cloud service integrations.

    Preferred (Optional):
    Years Skills/Experience
    Microsoft 365 Enterprise Administration experience
    Copilot Studio or AI Agent experience
    Microsoft Graph integration experience
    Power Platform administration experience
    ITIL certification
    Microsoft Copilot or AI-related certifications
    Experience with Azure Foundry

Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

Required Experience:

Unclear Seniority