Coordinator, VITA (Temporary, Full-Time)

Pay Range: $24.00 - $27.00 per hour
Position Type: Temporary Full-Time (October 2026 - May 2027)
Schedule: Monday-Friday; evenings and weekends may be required based on program needs
Location: Onsite

Lifeline Community Services is seeking a bilingual (Spanish/English) VITA Coordinator to support our Volunteer Income Tax Assistance (VITA) Program. This position plays a key role in coordinating tax preparation services supporting volunteers assisting clients and ensuring compliance with IRS guidelines.

If you are passionate about helping families access free tax services enjoy working with diverse communities and have strong customer service skills wed love to hear from you.

• Coordinate day-to-day VITA program operations.
• Provide leadership and support to VITA volunteers.
• Assist with volunteer recruitment training certification and ongoing development.
• Guide clients and volunteers through the tax preparation process.
• Translate tax information and VITA procedures for Spanish-speaking clients and volunteers.
• Complete annual IRS Site Coordinator training and Advanced Tax Certification.
• Support e-file processing and review completed returns for quality and compliance.
• Ensure adherence to all IRS regulations site requirements and confidentiality standards.
• Conduct community outreach and collaborate with community partners.
• Maintain accurate records and administrative documentation.
• Communicate effectively with clients volunteers staff and community stakeholders.

• High school diploma or equivalent.
• Fluent in both Spanish and English.
• Customer service experience.
• Valid California drivers license reliable transportation and proof of insurance.
• Ability to travel between service locations and transport program materials as needed.
• Ability to work a flexible schedule including occasional evenings and weekends.
• Strong computer skills including Microsoft Office email internet applications and virtual platforms.

• Experience working with volunteers community programs or tax preparation services.
• Experience providing services to diverse populations.

• Strong interpersonal and customer service skills.
• Excellent verbal and written communication abilities.
• Ability to build positive relationships with clients volunteers and community partners.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a collaborative team environment.
• Commitment to culturally responsive trauma-informed and client-centered services.
• Passion for serving the community and advancing Lifelines mission.

Employment is contingent upon successful completion of:

• Background and fingerprint clearance
• DMV driving record review
• Tuberculosis screening
• Drug testing

Mileage reimbursement is provided for approved business travel.

Lifeline Community Services builds self-reliance among youth adults and families through high-quality community-based services. We are committed to strengthening our communities through leadership innovation integrity accountability and inclusion.

Lifeline Community Services is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability veteran status or any other protected characteristic under applicable federal state or local law.