Coordinator, Testing Services
Job Location:
Decatur, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Minimum Requirements:
Bachelors Degree and two years of related experience; or a combination of training and experience.
Preferred Hiring Requirements:
Knowledge of Testing services of proctoring and security standards
Customer services knowledge and ability to address needs of students while maintaining vendor standards for security
Knowledge of the Georgia State University (GSU) campus preferred.
Ability to create reports and analyze data to review the effectiveness of test offerings at the campuses supervised
Ability to troubleshoot technology issues and work with GSU IT and exam vendors
Ability to work with a wide variety of stakeholders in exams (examinees parents vendors officials from other schools)
Ability to follow oral and written instructions.
Ability to pass criminal background investigation.
Testing Services Coordinator
Student Success
Student Engagement Testing Services
These are exciting times in the Testing Services Department. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.
Are you ready for us Are you seeking an opportunity with purpose and direction If you are we have the perfect opportunity for you! We hire great people from a wide variety of educational career and personal backgrounds not just because it is the right thing to do but because it makes us a stronger team.
The Testing Services Department is seeking(1)Testing Services Coordinatorto join the already awesome team on the Newton Campus taking the department to the next level of excellence!
WHAT MAKESThe Testing Services DepartmentA GREAT PLACE
Generous benefits including health dental vision tuition assistance retirement etc.
A knowledge-sharing organization that works collaboratively.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
The Coordinator of Testing Services is responsible for the day-to-day operations of the testing center. This position is responsible for the consistent delivery of testing services that are professional prompt convenient and delivered in a manner that reflects good customer service. Additionally the Coordinator establishes the testing calendar for the center orienting and training staff evaluating the testing staff performance and promoting on-going staff development. This position maintains the centers testing records produces monthly annual and other reports as requested. Using this data the Testing Coordinator will analyze departmental operating procedure and implement changes to improve operations as appropriate. This position is responsible for the receipt security and return of highly confidential test records and files. The Coordinator of Testing ensures that students have equity of access to testing services. This position works with the Director Assistant Directors and other Coordinators of Testing to maintain a seamless delivery of testing services across the College. This position will work with other GSU departments and the community to deliver exams.
Job Duties
Supervises staff and testing services at their campus
Proctor exams in accordance with policies and guidelines.
Maintains a secure testing environment and ensures staff does the same to maintain vendor requirements
Coordinates with vendors regarding issues with exams data retention in conjunction with staff and based on state and/or vendor requirements
Trains staff in proper proctoring customer service and data retention
Uses data on campuses to analyze testing events and develop strategies for future testing or identify areas where testing services can improve
Works with campus departments to answer test related questions; tables at events to promote the benefits of exams
Organize group testing on or off-campus
Performs other related duties as assigned.
To be fully considered for this position all applicants must submit the following at the time of submission:
- A complete and accurate GSU application
- Resume
- Cover Letter (optional)
- 3 Professional references
#LI-KH1
Required Experience:
IC
About Company
With seven campuses throughout metro Atlanta, the university provides its world-class faculty and more than 51,000 students with unsurpassed connections to the opportunities available in one of the 21st century’s great global cities.
