Coordinator Human Resources

Position Summary

The Coordinator Human Resources is a self-motivated and results-driven Coordinator who will implement and manage the organizations HR activity. They will be the primary contact for Supervisors and Officers for all general human resources questions benefit issues orientation resolution of payroll discrepancies and interpretation of human resources policies and procedures. They will also be responsible for planning coordinating directing and managing the weekly HR activities. The Coordinator will assist the Owner or HR Director by directly executing the Seek Screen Select and Commit process ensuring the business grows effectively with outstanding employees. Listed below but not limited to are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and may be subject to change.

Soft Skills:

• Visioning:Understanding the requirements necessary to promote recruit and retain top officers that reflect company values goals and purpose. Communicates the brand vision and puts structures in place that support franchise goals and objectives while aligning client needs.
• Strategic Planning: Manage and conduct effective Human Resources planning and execution of sourcing hiring and retaining employees for their franchise. Provide input to project and effectively maintain organizational chart to support current clients while recognizing top performers for promotions.
• Financial Acumen: Understands company day to day and week to week measurements while developing managing and executing the necessary behaviors to drive results. Can effectively manage and influence the employees through consistent and positive HR practices.
• Team Development: Emulate and integrate Core Values through the franchise organization. Conduct organized recruiting and onboarding. Oversee local franchise retention practices.
• Project Management: Oversees manages and communicates local franchise promotional recruiting HR policies and retention strategy. Retains a full understanding of state regulatory and federal compliance items.

Responsibilities:

• Overall responsibility of face-to-face team onboarding process and follow up
• KPI understanding and accountability: Customer and Employee retention.
• Directly responsible for the training development and performance management of Branch Supervisors on related HR tasks oversee and monitor Patrol Dedicated and Advanced Officers through the Signal training/onboarding process.
• Conducts daily review of urgent activities and client reports and addresses personnel issues in the field or internally. Communicates information to Director or Franchise Owner while working with the Branch Supervisor to resolve challenges.
• Works to continuously improve the employee and client retention.
• Monitors company policies and procedures through spot checks and consistent evaluations of direct disciplinary action in accordance with the employee handbook.
• Responsible for fostering a positive working environment through feedback recognition programs and performance reviews.
• Conducts Progress Reports with employees to review performance and career advancement interest and opportunities. Spot checks Supervisors Quarterly Progress Reports with officers.
• Develop relationships with current vendor and client partnerships.
• Before services start to ensure the client will be fully staffed Performing personnel assessments for a successful start.
• Evaluates and implements personnel-related input to assist in developing new processes and service excellence.
• Host Weekly Supervisors Meeting with Supervisors to review scorecard KPI results and goals personnel priorities internal needs and customer reviews.

Requirements:

• 21 years of age or older
• High school diploma or GED
• Bachelors degree preferred
• 2 years or more in Human Resources or similar capacity
• Pass background check and drug test
• Must have valid drivers license and a good driving record
• Complete training modules within first month
• Excellent organization oral and written communication skills
• Demonstrates a commitment to service organization values and professionalism through appropriate conduct and demeanor
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

Required Experience:

IC