Contingent Workforce Manager
Nashville, IN - USA
Job Summary
The Contingent Workforce Manager is responsible for overseeing the end-to-end management of a contingent labor program ensuring the successful delivery of contract talent through a Managed Service Provider (MSP) and supplier network. This role serves as the primary liaison between hiring managers the MSP and staffing suppliers driving vendor performance workforce planning compliance and operational excellence while ensuring timely fulfillment of business staffing needs.
Responsibilities :
- Manage the organizations contingent workforce program through an MSP (Managed Service Provider).
- Build and maintain strong relationships with staffing vendors and supplier partners to ensure consistent delivery of qualified talent.
- Serve as the primary point of contact between internal hiring managers procurement HR and staffing suppliers.
- Partner with business leaders to understand workforce planning needs and develop effective contingent staffing strategies.
- Monitor vendor performance including fill rates quality of candidates response times diversity metrics and service-level agreements (SLAs).
- Collaborate with procurement and legal teams to ensure vendor compliance with contracts policies and regulatory requirements.
- Oversee requisition management interview coordination offer approvals onboarding contract extensions and offboarding processes.
- Ensure compliance with employment regulations worker classification requirements and company policies.
- Analyze contingent workforce metrics spend headcount time-to-fill supplier performance and market trends to provide actionable recommendations.
- Identify opportunities to optimize costs improve operational efficiencies and enhance supplier engagement.
- Support workforce governance initiatives and maintain accurate reporting within the Vendor Management System (VMS).
- Drive continuous process improvements across the contingent labor lifecycle.
Requirements :
- 5 years of experience managing contingent workforce programs staffing operations or vendor management.
- Experience working within an MSP and Vendor Management System (VMS) environment (e.g. Beeline SAP Fieldglass IQNavigator or similar).
- Strong knowledge of contingent labor practices supplier management and workforce planning.
- Experience engaging with staffing agencies suppliers and procurement teams.
- Excellent relationship management negotiation and communication skills.
- Strong analytical skills with experience interpreting workforce data and supplier performance metrics.
- Ability to manage multiple priorities in a fast-paced cross-functional environment.
- Proficiency with Microsoft Excel and reporting/dashboard tools.
- Bachelors degree in Human Resources Business Administration Supply Chain or a related field (or equivalent experience).
Preferred Skills:
- Experience supporting enterprise-level contingent workforce programs.
- Knowledge of procurement processes and contract management.
- Familiarity with workforce compliance worker classification and labor regulations.
- Experience developing supplier scorecards and conducting quarterly business reviews (QBRs).
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal boutique approach. Each year we match consultants like you to more than 1000 engagements. When we say lets work better together we mean it. Youll join a diverse team built on these core values: customer service employee development and quality and integrity in everything we do. Be yourself love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race Color Sex Sexual Orientation Gender Identity Religion National Origin Disability Veteran Status Age Marital Status Pregnancy Genetic Information or Other Legally Protected Status. We are committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment and our services programs and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Required Experience:
Manager
About Company
About the company SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say ... View more