Contents Restoration Manager

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Contents Restoration Manager

Job Overview: Our Omaha client in restoration is seeking to add a NEW Contents Restoration Manager to their team. The Contents Manager will oversee contents restoration projects from start to finish including pack-outs inventory cleaning storage and pack-backs. This role combines team leadership customer communication project coordination and field operations to ensure projects are completed efficiently professionally and to a high standard.

• Oversee all aspects of contents restoration projects from initial assignment through completion
• Manage the customer experience and ensure a high level of customer satisfaction
• Coordinate pack-outs inventory contents cleaning storage and pack-back operations
• Schedule and coordinate crews subcontractors equipment and other resources
• Monitor project timelines workflow and completion to ensure jobs remain on track
• Inspect contents cleaning and restoration work to ensure quality standards are met
• Maintain accurate project documentation inventory records and job files
• Communicate effectively with customers insurance adjusters vendors subcontractors and internal teams
• Monitor contents-related expenses equipment supplies and materials
• Lead train coach and supervise Contents Technicians and team leads
• Recruit develop and retain members of the contents team
• Establish accountability and promote a positive team-oriented work environment
• Ensure employees follow safe work practices and company policies
• Respond to emergency service calls and provide operational support as needed
• Identify opportunities to improve processes efficiency customer service and overall contents operations
• Stay current on industry practices restoration procedures and contents restoration techniques
• Perform other duties as assigned

• High school diploma or GED required
• Minimum of 3 years of experience in contents cleaning restoration or a related field
• Previous supervisory or management experience preferred
• Experience working with fire water smoke and other damaged contents strongly preferred
• Knowledge of contents inventory systems pack-outs cleaning processes storage and pack-back procedures
• Strong leadership and team management skills
• Excellent organizational communication and customer service skills
• Ability to manage multiple projects priorities and deadlines simultaneously
• Strong attention to detail and problem-solving abilities
• Valid drivers license required
• Industry certifications are a plus

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Saige Partners one of the fastest growing technology and talent companies in the Midwest believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at Experience:

Manager