Contents Manager

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

• Hiring training and managing technicians and laborers
• Cleaning and deodorizing fire damaged buildings and personal property
• Documenting inventorying cleaning packing and managing personal property items
• Managing projects and communicating with customers clients and vendors
• Scheduling and directing crew chiefs
• Completing job file documentation
• Building and maintaining relationships with clients and vendors to help build business
• Lead a team of hardworking individuals serving others within your community
• Be empathetic and show a sense of urgency while communicating through modern technology

• Leadership Development - our company grows from the inside. If you are determined and motivated enough ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule - at Servpro we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training
• Referral program
• Great culture and team dynamic
• Bonus opportunities based on performance

• Experience managing fire cleaning and contents projects in the restoration industry
• Valid drivers license
• Availability to work beyond standard operating hours (evenings weekends etc.) when needed
• Must pass criminal background check
• 3 years experience in Contents Restoration or Moving Experience
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• Ability to learn and implement software programs that track and identify contents
• IICRC Training & Designations a plus (Fire Water Odor Upholstery Restoration)
• Valid drivers license with a clean record
• Have the ability to work nights/weekends and overtime if needed
• Desire to continually learn new things

• Foster an environment of collaboration and teamwork within the division and company
• Self-managing and time management skills
• Writing estimates per carrier guidelines for pack-outs content cleaning pack backs and laundry restoration
• Job schedule management and coordination
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand!
• Deliver thorough proactive & direct communication with internal staff customers quality assurance and insurance adjusters.
• Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
• Maintain inventory of clean properly stocked and organized trucks along with all company equipment.
• Manage projects and existing crews
• Supervise pack-outs and inventory/evaluation of items
• Experience managing fire cleaning and contents projects in the restoration industry
• Valid drivers license
• Availability to work beyond standard operating hours (evenings weekends etc.) when needed
• Must pass criminal background check

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.