Content & Learning Experience Manager

Nexthinks Revenue Acceleration team is hiring a Content & Learning Experience Manager to own the quality coherence and pedagogical integrity of everything we build for our GTM organization. 

This is the role for someone who geeks out on how adults actually learn who cares deeply about the craft of instructional design and who can translate complex subject matter enterprise software sales methodology AI-driven workflows into content that reps actually use and retain. Youll own the content engine across three critical domains: sales methodology product enablement and AI playbooks. 

What You Will Own 

Content Strategy & Governance 

• Own Nexthinks GTM content library end-to-end ensuring everything is accurate current findable and built to a consistent standard of quality 

• Establish and maintain a content governance framework with defined owners review cadences and retirement criteria so the library doesnt become a graveyard 

• Partner with Product Marketing Product and CS to ensure content reflects the current product competitive landscape and customer narrative not last quarters 

• Manage Nexthinks Seismic instance as the content system of record driving adoption and a clean taxonomy 

Methodology Content 

• Build and maintain the curriculum that brings Nexthinks sales methodology to life from foundational frameworks to deal-stage-specific plays 

• Translate abstract methodology into concrete tools reps can use in the moment: call guides discovery frameworks objection handling matrices deal review templates 

• Ensure methodology content is integrated into onboarding reinforcement programs and manager coaching not siloed in a single training event 

Product Enablement 

• Own the content infrastructure that keeps GTM reps current on Nexthinks platform including Nexthink Intelligence Adopt Amplify Flow AI Drive and new capability releases 

• Partner with Product and Product Marketing on launch readiness; translate technical depth into rep-ready learning assets that are accurate without being overwhelming 

• Design content for seven distinct GTM roles what an AE needs to understand about the product is meaningfully different from what a SE or CSM needs 

AI Playbooks 

• Build Nexthinks library of AI-specific enablement content: how reps use AI tools in their workflow how to position Nexthinks AI capabilities externally and how to sell in an AI-forward competitive landscape 

• Develop playbooks that are practical and durable not trend-chasing decks that are obsolete in 90 days 

• Stay current on the evolving AI tooling landscape and translate relevant developments into rep-ready guidance 

Learning Experience Design 

• Set and uphold the pedagogical standard for all enablement content applying instructional design principles to ensure what we build drives retention and behavior change not just awareness 

• Audit existing content against that standard; prioritize and lead remediation where quality gaps exist 

• Champion multimodal learning across the content library: self-paced e-learning live workshop design just-in-time reference tools and manager-led reinforcement assets 

Qualifications :

• 3 years in enablement instructional design or GTM content development ideally at a B2B SaaS company with a complex enterprise sales motion 

• Genuine depth in instructional design and adult learning principles; you have strong opinions about what makes content work and can defend them 

• Experience building methodology-aligned content familiarity with frameworks like MEDDIC/MEDDPICC Challenger Command of the Message or similar is a strong plus 

• Strong product acumen: able to learn a sophisticated software platform deeply enough to create accurate useful content for multiple audience types 

• Hands-on experience with content and LMS tooling Seismic Highspot Docebo Articulate or comparable platforms 

• Clear compelling writer and visual communicator; can produce a polished asset as well as direct others to 

• Detail-oriented without losing sight of the strategic picture you care about both the comma and the curriculum arc 

• Familiarity with AI tools in a GTM or productivity context; excited to build the playbook not just describe it 

Additional Information :

Why Join Us 

• Pioneer the Future: Join the trailblazers of a global IT Market Category (DEX) that is shaping the future of work. 

• Innovation & Impact: Our solutions integrate real-time analytics automation and employee feedback to solve complex technical challenges. 

• One Team Culture: We collaborate across 75 nationalities to continuously grow and innovate. 

Total Rewards @ Nexthink

At Nexthink we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.  We provide our US employees with 100% covered company benefits that consist of health dental vision as well as access to life insurance long-term disability and accidental death/personal loss coverage. 

In addition we offer: 

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer) 11 company-paid holidays and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions vesting immediately to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country role level experience and skills. The range displayed on each job posting reflects Nexthinks good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors including job skills experience and relevant education or training which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
 

Remote Work :

No

Employment Type :

Full-time