Content Development Specialist

• Pensacola
• Remote
• Hourly salary: $25 - $32

Key Responsibilities:

• Review analyze and modernize existing procedural policy reference and knowledge content in accordance with EKM standards.
• Rewrite and restructure content using approved AI-enabled technologies templates content models style guides metadata standards and taxonomy requirements to improve content quality consistency and AI readiness.
• Collaborate with business unit SMEs and content owners to validate content accuracy completeness and business intent.
• Ensure content adheres to plain-language and user-centered design principles to improve findability comprehension and usability.
• Apply metadata tagging classification and content governance standards to support enterprise search and AI-readiness initiatives.
• Participate in content inventories audits and gap analyses to identify outdated redundant or duplicate information.
• Align content with established migration requirements and prepare knowledge assets for future platform migration activities.
• Support testing validation and issue remediation activities associated with content modernization migration and knowledge management platform initiatives.
• Support quality assurance reviews and remediation activities to ensure published content meets EKM standards.
• Track content modernization progress and maintain status reporting for assigned business units and content portfolios.
• Identify opportunities to improve content consistency governance compliance and end-user experience.
• Participate in training workshops and content governance activities related to EKM modernization efforts