Content Author

As our Content Author youll help drive Concora Credits Mission to enable customers to Do More with Credit every single day.

The impact youll have at Concora Credit:

Youllwork with a cross-functional team consisting of IT developers business analysts business leadersand others to help turnmarketingideas and concepts into delivereduser experiences for our requires collaborating with a variety of technical and business stakeholders to deliver high-quality outcomes correct errors in a timely manner andimplement changes tothe content managementsystem.Youllbe responsible forconfiguringnewdesigns for site contentupdatinguser storiesexecutingmonitoring plansfacilitatingtestingand maintaining high standards for aconsumer-facingoperation.

We hire people not positions. Thats because at Concora Credit we put people first including our customers partners and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today we have helped millions of customers access credit. Our industry leadership resilience and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship were looking to expand our team and are looking for people who foster innovation strive to make an impact and want to Do More! Were an established company with over 20 years of experience but now were taking things to the next level. Were seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

As our Content Author you will:

• Act as thecontent authorand expertforall consumer and customer-facing websites understanding the operation ofthesystem anditsdependencies.
• Working withproduct owners architects UX designers and development teams to ensure thewebsite content isconfigured tested and approvedfor each release.
• Oversee digital assets ensuring optimization for web performance and search.
• Be responsible and accountable for the usability and quality ofconfigured content.
• Support thebacklog of work to be completed appropriatelycompleting work itemsbased on business need and company value.
• Provide regular and transparent updates to the business on the status ofcontent updates calling out any risks anddependencies.
• Provide quality oversight for deployments including multi-step scheduling and user acceptance testing plans.
• Execute and/or oversee rigorous cross-browser and mobile testing to ensure appropriaterenderingacrossall devices.
• Create and maintain accurate and comprehensive documentation.
• Provide suggestions and opportunities for improvement in the setup and design of the content management system. Collaborate with members of product anddevelopment teamstodriveimprovement prioritization.
• Understand and manage to deadlines cost constraints and impact on other teams and make resource and design trade-offs based on those factors
• Work within an Agile Team.
• Other duties as assigned.

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what were looking for consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Requirements:

• Experience managingcustomer-facing web applications.
• 5years ofcontent management system(CMS) administration experience including work acrosscomplex and cross-functional organizations. Specific focus onAcquia and Drupal platforms preferred.
• Experiencewithdesign tools such as Figma or AdobeCreative Cloud.
• Proficiency in PHP HTML and CSS.
• KnowledgeableofWCAG standards and SEO best practices.
• Experience usinganalytics and behaviortools( Analytics FullStory LogRocket)to monitor performance andrecommendcontent improvements.
• Strong facilitation interpersonal consensus-building anddecision-makingskills.
• Excellent verbal and writtencommunication skills with the ability to engagetechnical and non-technicalaudiences.
• Ability to present technical concepts diagrams and other assets to business management and technical audiences.
• Strongdocumentation skills for defining and producing technical and functional specifications.
• Ability to identify opportunities for improvement prioritize own workand meet deadlines.
• Ability tosimplifycomplex workflow and execution scenariosinto clear actionable solutions.
• Recognize and resolve ambiguous conflicting objectives.

Whats In It For You:

• Medical Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays plus 3 paid floating holidays
• 401k(after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations EAP and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit Is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact .