Concierge Security Officer

• Assist with the planning and execution of operational event logistics under the direction of the PM.
• Support event load-in setup breakdown and onsite production activities to ensure successful event execution.
• Assist with event planning and pre-production efforts including vendor coordination scheduling and tracking deliverables.
• Support the collection and tracking of event-related costs in accordance with established budget guidelines (shared responsibility).
• Place orders for event materials and supplies and monitor delivery status to ensure timely arrival.
• Coordinate vendor communications confirmations and logistical requirements.
• Prepare event materials including signage branded collateral promotional items and giveaways (shared responsibility).

• Assist with post-event recaps evaluations and documentation of key learnings and opportunities for improvement.

  Tenant & Guest Experience

• Assist with the preparation and distribution of the monthly tenant newsletter (shared responsibility).
• Deliver exceptional customer service by supporting guest check-in and enhancing the overall onsite guest experience.
• Fulfill guest and tenant requests including but not limited to dining orders restaurant reservations dry cleaning services package deliveries bell cart assistance and other concierge-related services. Maintenance requests may be coordinated as needed and at the direction of the PM.
• Collaborate with property team members to coordinate guest and tenant needs ensuring a seamless and positive experience.
• Document and communicate guest compliments concerns complaints and feedback to the PM for appropriate follow-up and resolution.
• Utilize proper radio communication etiquette and designated call codes to effectively perform assigned duties and coordinate with property personnel.
• Greet and assist all guests and tenants in accordance with Sunset Media Centers hospitality standards telephone protocols and guest service procedures.
• Maintain knowledge of property services amenities tenant resources and building operations to effectively assist guests and tenants.
• Perform other duties and special projects as assigned.

TheConciergeOfficer is apublic facingcustomer you have receptionist hospitality or retail industry background you are a great fit for this role. No customer service experience No problem! With a positive attitudeand outgoing personality we will provide the training and knowledge you need to be successful in the security industry.

Are you interested in being part of our Team

• Apply quickly and efficiently online

• Interview from the convenience of your own home

• Weekly pay

• Competitive benefits

• Flexible schedules

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