Belfair one of the Lowcountrys premier private golf and residential communities in Bluffton South Carolina is seeking a full-time Front Desk Concierge to serve as the welcoming face of our Clubhouse. Managed by Troon the worlds largest professional club management company and recognized as a Distinguished Club Belfair is home to two Tom Fazio Championship golf courses and offers an exceptional lifestyle centered around world-class golf dining wellness and outstanding hospitality. We are committed to creating memorable experiences for our members and guests and were looking for a service-oriented professional who enjoys building relationships delivering exceptional service and creating outstanding first impressions.
Position Summary
Reporting to the Director of Administration the Front Desk Concierge is responsible for providing exceptional customer service while supporting the daily administrative operations of the Club.
Key Responsibilities:
Welcome members guests and visitors with professionalism warmth and genuine hospitality.
Answer screen and direct incoming telephone calls while responding promptly to member inquiries.
Coordinate member dining reservations and club event bookings using OpenTable.
Respond to member questions and requests through Belfairs member communication platforms.
Provide administrative support including filing copying scanning data entry and mail preparation.
Receive and distribute incoming mail and deliveries.
Maintain inventory of office supplies and coordinate replenishment as needed.
Keep the front desk lobby and copy room organized clean and presentation ready.
Prepare welcome packets and amenity baskets for Cottage guests.
Assist in evaluating and improving front desk procedures to enhance the member experience.
Support additional administrative projects and departmental needs as assigned.
Qualifications:
A minimum of three (3) years of administrative concierge front desk or customer service experience.
Outstanding interpersonal verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Proficiency in Microsoft Office (Word Excel Outlook); experience with Jonas Club Software and OpenTable is preferred.
Professional appearance and demeanor with a positive team-oriented attitude.
Dependable punctual detail-oriented and committed to delivering exceptional service.
Must be fluent in English.
Schedule:
Full-time (3540 hours per week).
Primarily Monday through Friday.
Flexibility to work occasional evenings weekends and holidays during club events and business needs.
Benefits:
At Belfair we believe our associates are our greatest asset. As a member of our team youll enjoy a comprehensive benefits package through Troon with medical dental and vision insurance effective the first of the month following your date of hireno lengthy waiting period required. We are committed to investing in our associates from day one.
Our benefits include:
Medical Dental and Vision Insurance
Company-Paid Life Insurance
401(k) with Company Match
Immediate Paid Time Off (PTO) Accrual
Supplemental Insurance Options
Employee Assistance Program (EAP)
Pet Insurance
Legal Services
Complimentary daily employee lunch
Associate Recognition and Appreciation Programs
Beyond our benefits youll become part of a hard-working family-oriented team that values collaboration respect and exceptional service. At Belfair every associate plays an important role in creating memorable experiences for our members and guests while enjoying a supportive workplace where people genuinely care about one another.
If youre passionate about hospitality enjoy building meaningful relationships and take pride in creating exceptional experiences wed love to hear from you. Join Belfair and become part of a team dedicated to excellence at one of the Southeasts premier private club communities.
Belfair one of the Lowcountrys premier private golf and residential communities in Bluffton South Carolina is seeking a full-time Front Desk Concierge to serve as the welcoming face of our Clubhouse. Managed by Troon the worlds largest professional club management company and recognized as a Disting...
Belfair one of the Lowcountrys premier private golf and residential communities in Bluffton South Carolina is seeking a full-time Front Desk Concierge to serve as the welcoming face of our Clubhouse. Managed by Troon the worlds largest professional club management company and recognized as a Distinguished Club Belfair is home to two Tom Fazio Championship golf courses and offers an exceptional lifestyle centered around world-class golf dining wellness and outstanding hospitality. We are committed to creating memorable experiences for our members and guests and were looking for a service-oriented professional who enjoys building relationships delivering exceptional service and creating outstanding first impressions.
Position Summary
Reporting to the Director of Administration the Front Desk Concierge is responsible for providing exceptional customer service while supporting the daily administrative operations of the Club.
Key Responsibilities:
Welcome members guests and visitors with professionalism warmth and genuine hospitality.
Answer screen and direct incoming telephone calls while responding promptly to member inquiries.
Coordinate member dining reservations and club event bookings using OpenTable.
Respond to member questions and requests through Belfairs member communication platforms.
Provide administrative support including filing copying scanning data entry and mail preparation.
Receive and distribute incoming mail and deliveries.
Maintain inventory of office supplies and coordinate replenishment as needed.
Keep the front desk lobby and copy room organized clean and presentation ready.
Prepare welcome packets and amenity baskets for Cottage guests.
Assist in evaluating and improving front desk procedures to enhance the member experience.
Support additional administrative projects and departmental needs as assigned.
Qualifications:
A minimum of three (3) years of administrative concierge front desk or customer service experience.
Outstanding interpersonal verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Proficiency in Microsoft Office (Word Excel Outlook); experience with Jonas Club Software and OpenTable is preferred.
Professional appearance and demeanor with a positive team-oriented attitude.
Dependable punctual detail-oriented and committed to delivering exceptional service.
Must be fluent in English.
Schedule:
Full-time (3540 hours per week).
Primarily Monday through Friday.
Flexibility to work occasional evenings weekends and holidays during club events and business needs.
Benefits:
At Belfair we believe our associates are our greatest asset. As a member of our team youll enjoy a comprehensive benefits package through Troon with medical dental and vision insurance effective the first of the month following your date of hireno lengthy waiting period required. We are committed to investing in our associates from day one.
Our benefits include:
Medical Dental and Vision Insurance
Company-Paid Life Insurance
401(k) with Company Match
Immediate Paid Time Off (PTO) Accrual
Supplemental Insurance Options
Employee Assistance Program (EAP)
Pet Insurance
Legal Services
Complimentary daily employee lunch
Associate Recognition and Appreciation Programs
Beyond our benefits youll become part of a hard-working family-oriented team that values collaboration respect and exceptional service. At Belfair every associate plays an important role in creating memorable experiences for our members and guests while enjoying a supportive workplace where people genuinely care about one another.
If youre passionate about hospitality enjoy building meaningful relationships and take pride in creating exceptional experiences wed love to hear from you. Join Belfair and become part of a team dedicated to excellence at one of the Southeasts premier private club communities.
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area,
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