Computer Support Technician On-Site

Req ID:369235

NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive adaptable and forward-thinking organization apply now.

We are currently seeking a Computer Support Technician - On-Site to join our team in Los Angeles California (US-CA) United States (US).

Job Title:Computer Support Technician On-Site (Hospital Environment)

Location:Los Angeles CA

Schedule:Monday through Friday 8:00 AM 5:00 PM

Position Overview:

We are seeking a skilled and customer-focusedComputer Support Technicianto join our on-site IT team at a hospital. This role is responsible for supporting repairing replacing and relocating computers and peripherals throughout the facility. While healthcare experience is a plus it is not required. The ideal candidate will have strong technical expertise excellent communication skills and a commitment to service excellence.

Key Responsibilities:

• Provide hands-on support for desktop computers laptops printers and other peripherals.
• Diagnose and resolve hardware and software issues in a timely and professional manner.
• Install configure and upgrade operating systems and applications.
• Relocate and set up IT equipment for staff moves and department changes.
• UseServiceNowto manage and document support tickets and work performed.
• Collaborate with clinical and administrative staff to minimize disruption to patient care.
• Escalate complex issues to higher-level support teams when necessary.
• Ensure compliance with hospital IT policies including data security and privacy standards.
• Support mobile devices and hospital-specific applications.
• Assist with onboarding and offboarding of hospital staff from an IT perspective.
• Participate in routine maintenance patching and updates of systems.
• Provide excellent customer service and maintain a professional demeanor in all interactions.

Preferred Qualifications:

• Experience working in a healthcare or hospital environment (preferred but not required).
• Familiarity withServiceNowor similar ITSM tools.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Strong customer service orientation and attention to detail.

Certifications (Preferred but Not Required):

• CompTIA A
• CompTIA Network
• Microsoft Certified: Modern Desktop Administrator Associate
• Apple Certified Support Professional (ACSP)
• ITIL Foundation Certification

Education & Experience:

• High school diploma or equivalent required; associate degree or technical training in IT preferred.
• Minimum of 5 years of experience in a technical support role.

Where required by law NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $29-$31/hour. Actual compensation will depend on a number of factors including the candidates relevant experience technical skills and other qualifications.

This position is eligible for company benefits including medical dental and vision insurance with an employer contribution flexible spending or health savings account life and AD&D insurance short and long term disability coverage paid time off employee assistance participation in a 401k program with company match and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up DATA is a part of NTT Group which invests over $3 billion each year in R&D.

Whenever possible we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each clients needs. While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs. At NTT DATA we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @ and @ email addresses. If you are requested to provide payment or disclose banking information please submit a contact us form DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. For our EEO Policy Statement please click here. If youd like more information on your EEO rights under the law please click here. For Pay Transparency information please click here.