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Computer Support Specialist IT Operations Support Technician
Job Location:
Job Location:
Washington, AR - USA
Hourly Salary:
USD 23 - 25
Hourly Salary:
Posted:
29 September 2026 (5 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description:
Short Description:
11-15 years of experience. Provides technical assistance to computer system users on a variety of issues
Complete Description:
Employment Type: 1099/ W2
Employment Type: 1099/ W2
CONTRACT JOB DESCRIPTION
Responsibilities:
1. Provides technical assistance to computer system users on a variety of issues.
2. Identifies researches and resolves technical problems.
3. Responds to telephone calls emails and personnel requests for technical support.
4. Documents tracks and monitors the problem to ensure a timely resolution.
5. Has knowledge of commonly used concepts practices and procedures within a particular field.
6. Answers questions or resolve computer problems for clients in person via telephone or from remote location.
7. May provide assistance concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systems.
8. Provides service and preventive maintenance activities on terminals printers personal computers basic knowledge of electrical/mechanical principles and basic electronics.
9. Reads and comprehends technical service manuals and publications.
10. Knowledge of basic mathematics to read and understand various gauges meters and measurement devices.
11. Able to diagnose and repair products by replacing worn or broken parts and making technical adjustments.
12. Makes appropriate use of reference publications and diagnostic aids in resolving technical problems.
13. Strong communication skills.
14. Assists in coordination of changes upgrades and new products ensuring systems shall operate correctly in current and future environment.
15. Provides accurate and complete answers to general use and 35 administrative environment questions in a timely manner.
16. Implements shared software such as operating systems configuration management tools application and development tools testing tools compilers and code editors.
17. Communicates accurate and useful status updates.
18. Manages and reports time spent on all work activities.
19. Able to work in a team environment.
Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience
Skill Matrix
11-15 yrs. providing technical support to computer system users by telephone email etc.
11-15 yrs. maintaining personal computers systems and printers
11-15 yrs. installing and troubleshooting computer operating systems and software
Bachelors degree in IT or related field or equivalent experience
Compensation: $23.00 - $25.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment ERP Solutions data warehousing Web Applications Telecommunications and medical to our clients all over the world.
Required Experience:
IC
About Company
AHU Technologies offers SAP Services, E-commerce, Web Development, SEO & Digital Marketing, Graphic Designing, Camera Surveillance, & Accounting services.
