Computer Support Specialist
Houston, MS - USA
Job Summary
Employment Type: Full-Time Permanent
Work Arrangement: Onsite
Experience Required: 0-2 years
Salary: $44000-$54000/year
We are hiring a Computer Support Specialist to provide technical assistance and troubleshooting for computer systems and software. Youll help resolve technical issues support equipment setup and ensure employees have reliable access to the tools they need.
- Provide technical support for computer hardware and software issues
- Set up and configure new computer equipment
- Troubleshoot connectivity and performance problems
- Assist with software installations and updates
- Maintain accurate records of support tickets and resolutions
- Support basic network troubleshooting
- Escalate unresolved issues to senior technical staff
- Provide basic user training on systems and software
- Associates degree in IT or related field or equivalent experience/certification
- 0-2 years of experience in computer or technical support
- Working knowledge of common operating systems and software
- Strong troubleshooting and customer service skills
- Relevant certifications (CompTIA A) a plus
- Ability to explain technical concepts clearly to non-technical users
- Health dental and vision insurance
- 401(k) plan
- Paid time off and holidays
- On-the-job training and certification support
- Career growth path in IT support
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin age disability veteran status genetic information or any other status protected by applicable law.
Required Skills:
Customer ServiceHuman ResourcesAdministration JobsInformation TechnologyMicrosoft OfficeInformation ScienceHuman Resource Planning