Complex Claims Specialist General Liability (Construction Defect)

Complex Claims Specialist - General Liability (Construction Defect)

Seeking a highly skilled and experienced Complex Claims Specialist to join a team. This senior-level role involves adjudicating complex General Liability (GL) claims with a focus on construction defect and third-party property damage claims. The successful candidate will manage a diverse caseload oversee litigation and work closely with insureds brokers and defense counsel to ensure fair and efficient resolution of claims.

• Salary Range: $115000 - $135000 per year
• Bonus: Competitive bonus based on personal and company performance
• Benefits: Competitive benefits package 401(k) paid time off professional development opportunities etc.

• Manage a caseload of 80-100 complex GL claims including litigated files (80%).
• Strategize and maximize early settlement opportunities for construction defect and third-party property damage claims.
• Conduct injury evaluations and negotiations handling claims up to policy limits (average $250k).
• Draft and review coverage analyses ensuring accurate documentation of claim files.
• Partner with local defense counsel to monitor litigation and drive best practices.
• Attend mediations and settlement conferences as needed.
• Assess exposures and ensure adequacy of claim reserves.
• Identify suspected fraudulent claims and collaborate with the special investigations unit.
• Actively participate in feedback loops with underwriting and actuarial teams.
• Keep senior claims management informed of key issues.

• Experience:
  • 10 years of claims handling experience within General Liability and Bodily Injury.
  • 5 years of commercial GL experience with a focus on construction defect claims.
  • 5-10 years of litigation experience actively involved in the process.
• Education:
  • Bachelors degree from an accredited college or university preferred.
  • A JD from an ABA-accredited law school may be considered as a supplement to claims handling experience.
• Skills:
  • Advanced knowledge of claims analysis adjusting practices and coverage within the specialty area.
  • Proven ability to positively influence high-severity claims outcomes through investigation negotiation and litigation leadership.
  • Strong analytical verbal and written communication skills.
  • Proven track record of mentoring and guiding others.

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