Completions Optimization Engineer

NOV CTES is an award-winning international engineering company that provides leading-edge modeling software and hardware products spanning across drilling fracturing wireline pumping services and coiled tubing industries. At CTES we have a strong legacy of enhancing our customers operational performance with innovative software products. We are building on that legacy to modernize and advance our solutions to provide new capabilities seamless interoperability and unprecedented access to data on the job site in the office and via mobile technologies to give our completions customers a distinct competitive edge. Our portfolio expansion and continued success has generated a need for a Completions Optimization Engineer for our Conroe TX office.

The Completions Optimization Engineer (COE) works within a 24x7 operation team and serves as a trusted advisor directly engaged with both customers and multi-discipline NOV resources delivering end-to-end data solutions that connect customers wellsite operations to their office. The COE is the primary point of contact for key customers to support their deployments and address challenging problems related to data delivery. As a data analyst for NOV Max Completions this individual will ensure a uniform and holistic digital window to onsite completions operations. Data curation is critical to enable this functionality.

Key Responsibilities

Primary responsibility is managing customers real time data during frac operations for continuity context and data quality

Monitor customer success with NOV solutions and perform daily data integrity checks

Represent the voice of the customer to NOV sales development and support teams.

Support completions software solution development with operational experience in fracturing and related data systems

Create and maintain plans to manage successful solution deployments

Setup backend system for new equipment and resources being onboarded to NOV Max Completions system

Communicate installation needs to field engineering team

Delivery of the technical solutions including hands-on configuration and deployment of solution components.

Develop workflows for managing completions data in both NOV systems and sync with customers data systems

Communicate post job data needs to service company personnel

Proven ability to define client issues and leverage resources to solve problems

Travel to customer locations as needed to support new customer deployments troubleshoot urgent operational issues and provide hands-on assistance with NOV Max Completions solutions. Approximately 50% travel is expected

Other duties as assigned

Bachelor of Science Degree or equivalent experience

2-5 years experience in Product Operational or Engineering roles

Completions experience is a strong plus

Field engineering experience in frac is a strong plus

General understanding of IT infrastructure concepts (servers databases security etc.) a plus

Basic networking troubleshooting skills a plus

Basic electronics troubleshooting skills a plus

SAFETY:

Adhere to all NOV HSE policies utilize appropriate PPE and actively participate in monthly safety meetings.