Community Manager, Students, North & South America – NYCSF (FTC, 12 months)

OpenAIs mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn create and solve problems and we work to do so safely and responsibly.

Our Community team builds direct relationships with people who use our technology channels their insights back to product and research teams and amplifies their stories so others can learn from them.

The Student Community team is building OpenAI Student Collective a global program that equips students with community resources and support to help their peers build AI capability confidence and opportunity. Students are often among the first to discover new ways to learn build create and organize with AI. Our job is to find those examples support the students behind them and help their stories travel.

Were looking for a high-agency program operator to help run and scale OpenAIs student community efforts across the Americas.

You will own the systems and operating rhythms that keep the program moving coordinate execution across North America and Latin America and help the team identify and resolve gaps as the program grows. You should be comfortable creating structure from ambiguity managing complex details and moving between program operations regional coordination and direct student support.

This person should be equally comfortable building a clean tracker writing a weekly update chasing down missing information coordinating across cross-functional and external partners or helping a Campus Lead troubleshoot a workshop on campus.

• Run day-to-day program operations across recruitment candidate review onboarding student support activations and end-of-cycle programming.

• Build maintain and improve Airtable and other source-of-truth systems for student recruitment selection onboarding events reporting and feedback.

• Own dashboards and weekly reporting that show program progress risks blockers decisions and next steps.

• Help coordinate across Experience Localization Editorial Strategy & Ops agency partners and cross-functional teams to close dependencies and keep work on track.

• Build operating rhythms templates checklists documentation and handoff processes that help the program scale.

• Partner with community managers to capture student needs product feedback program gaps standout use cases and emerging regional trends.

• Surface unclear ownership or missing support early and drive agreed next steps through completion.
  
  

• 5 years of experience in program management community operations field marketing campus programs creator/community programs or a related role.

• Strong systems thinker with hands-on experience building and maintaining Airtable CRM project management or workflow systems.

• Excellent execution skills in ambiguous fast-moving environments.

• Ability to manage multiple workstreams across people timelines tools and deliverables.

• Strong written communication skills especially for updates recaps documentation and stakeholder reporting.

• Comfort working across internal teams agencies contractors and regional partners.

• High ownership low ego and willingness to jump into messy problems.

• Strong interest in AI and how students are using it to learn build and create.

• Familiarity with Slack Google Workspace Airtable Luma and community management tools.
  
  

• Spanish and/or Portuguese language proficiency.

• Experience with student campus developer creator or education communities.

• Experience supporting programs across the US Canada and/or LATAM.

• Experience working with agencies or distributed global teams.

• Experience building operational systems from scratch.

• Deep curiosity and fluency with AI tools. You should be actively using tools like ChatGPT Codex or creative AI tools and paying attention to how others are using them.
  
  

The ideal candidate is part program operator part community builder and part systems architect. They can bring order to ambiguity keep a lot of moving pieces organized and build the infrastructure that lets a small team operate like a much larger one. They are energized by students curious about AI and comfortable moving between strategy operations and execution.

Required Experience:

IC