Community Manager

Contract roles are geared toward independent professionals interested in temporary or project-based work.

Sia Title: Project Consultant (Exempt Contractor) 

Project Title: Community Manager

Project Length: This is a temporary position with an expected duration through 12/31/26 may extend 

Project Hours: 40 hours per week

Rate: $75-95/hour 

The expected compensation for this contract is per year. The exact pay rate will vary depending on a wide array of factors which may include but are not limited to skills experience and location.

Location: Open to remote candidates

About the Role

This is an early-stage community building role for a product that already has real organic energy behind it. People are showing up sharing what theyre doing with it and forming their own pockets of culture around it without much prompting. The opportunity here is to take that momentum and shape it into something that lasts scales across markets and actually feeds back into the roadmap.

Youll have the creative freedom that comes with building something new backed by the resources of an established company.

What Youll Do

Own the community strategy

• Define what community means here: who its for what members get out of it and how it grows
• Build a home for the most engaged users one that stays well-run as it scales rather than getting messier with growth
• Make it simple for members to run their own events and meetups with kits that dont require your team in the room
• Work closely with social brand and creative teams to turn what the community creates into what the broader audience sees
• Drive adoption in new markets through community-led outreach adapting the approach as the product expands internationally

Build the growth loop

• Partner with growth on referral and invite mechanics that feel like an invitation not a push
• Identify the creators and advocates producing the best content and give them the support and room to keep going
• Keep real user stories flowing to marketing on an ongoing basis

Be the connective tissue between users and the product team

• Act as the internal voice of the community: surface themes use cases requests and friction in a form Product and Engineering can act on quickly
• Own the health metrics that matter here: activity retention sentiment advocate pipeline
• Make sure the path from product to community (and back again) actually works

Qualifications :

What You Bring

• Genuine personal interest in this category. This isnt a role for someone whos community-agnostic
• 5 years in community social developer relations or creator programs including at least one consumer product at real scale and one ambassador or superuser program youve built from scratch
• Experience running an online community past the point where manual moderation holds up: bots automation roles escalation paths
• Strong writing with a distinct voice. You can read a room and land a joke publicly without it falling flat
• Comfort with a community that develops a mind of its own and the ability to work with that rather than fight it
• An analytical streak. You can turn participation data and qualitative signal into something the product team can act on that week and you know which metrics actually prove community drives growth
• A track record of building trust as a core part of the community experience not an afterthought

Nice to have: experience designing early access or beta programs building community internationally or working with a product built around a character or distinct persona

What Success Looks Like

• A community that grows itself where people show up for the product and stay for each other
• A named power-user or ambassador program people actually want to join with a clear line from it to what ships
• Early testers who reliably shape the product roadmap
• The most engaged users also being the most likely to bring in someone new
• Product and Engineering having a real-time read on what the community wants

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Sia Partners is an equal opportunity employer. At Sia Partners we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law. 

Remote Work :

Yes

Employment Type :

Contract