Community Manager
Job Location:
Phoenix, NM - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves
The Community Manager curates the daily workplace experience at their assigned Client site transforming the physical environment into a welcoming productive and community-focused space. As the onsite ambassador for the experience team this role combines hands-on hospitality with operational stewardshipanticipatingemployee needs addressing workplace issues proactively and orchestrating cross-functional partnerships to ensure seamless service delivery.
Your day-to-day tasks will include:
Serve as the primary point of contact and hospitality anchor greeting andassistingemployees guests and vendors while resolving day-to-day workplace needs.
Conduct routine walkthroughs to ensure consistent workplace readiness across meeting rooms collaboration areas kitchens and common spaces.
Coordinate and execute onsite community programming employee engagement activations and eventlogisticsfrom setup to post-event reset.
Submit track and follow up on workplace service requests and work orders through ticketing systems collaborating closely with Facilities and AV/IT teams.
Draft and distribute clear engaging workplace communicationsregardingevents amenities building updates and service interruptions.
Manage site-level budgets for supplies amenities and small-scale programming whilemaintainingaccurateinventories and site documentation.
Required Qualifications:
12 years of experience in hospitality community management employee experience or a customer-facing workplace role.
Strong written and verbal communication skills with a proven ability to communicate effectively with employees vendors and partners.
Demonstrated ability to work independentlyidentifyonsite needs proactively and take ownership of tasks through to resolution.
Excellent organizational skills and attention to detail with comfort managing multiple priorities in a fast-paced environment.
Proficient in Microsoft Office Suite (Teams Excel PowerPoint Word and Outlook).
Strong ability to balance high-touch hospitality with day-to-day operational and administrative responsibilities.
Preferred Qualifications:
Bachelors degree in hospitality business communications ora relatedfield.
Experience coordinating vendors workplace services or facilities-related activities.
Priorexperienceplanning tracking and executing employee events or community engagement programs.
Comfort learning andutilizingspecialized workplace technology ticketing platforms and visitor management systems.
Familiarity with tracking event participation metrics and collecting employee experience feedback.
Proficiencywith Google Suite platforms in addition to Microsoft Office.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site Phoenix AZIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a fully copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
IC
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
