Community Manager
Phoenix, NM - USA
Job Summary
Location: Paradise North Estates - Phoenix AZ
FLSA Classification: Salaried Exempt
Compensation: $ quarterly incentives full benefits
Position Type: Full-time
About 52TEN
52TEN is an established private investment firm based in Scottsdale Arizona specializing in the acquisition and reposition of manufactured housing communities. As one of the top 100 community owners in America 52TEN is recognized for its innovative approach and commitment to delivering the best experience in the industry to its employees residents investors and vendors.
At 52TEN we believe strong communities start with strong leadership. We are seeking a driven service-oriented Community Manager to join our team at Paradise North Estates in north Phoenix Arizona.
About 52TEN
We are seeking a Community Manager to oversee the day-to-day operations our newest manufactured housing community Paradise North in North Phoenix. This hands-on leadership role is responsible for delivering an exceptional resident experience while ensuring the community operates safely efficiently and in alignment with company standards.
The Community Manager oversees resident relations leasing home sales rent collections vendor coordination and the supervision of the onsite maintenance technician. Success in this role requires strong organizational skills sound judgment and a proactive approach to community operations and customer service.
The ideal candidate enjoys building relationships with residents takes pride in maintaining a well-run community and is motivated to make a positive impact. This position partners closely with the District Manager and offers opportunities for professional growth as 52TEN continues to expand its portfolio.
Key Responsibilities
Leadership & Team Management
- Serve as a primary onsite leader helping drive performance accountability and team culture
- Support supervision of onsite staff including maintenance and contractors
- Partner with the Senior Community Manager on staffing training and performance management
- Lead by example in professionalism urgency and resident service
Operations & Administration
- Oversee daily property operations including office management resident communication and vendor coordination
- Ensure accuracy and timeliness of rent rolls notices move-ins/move-outs and reporting
- Maintain organized records and ensure compliance with company policies and procedures
- Serve as a key point of contact for residents resolving issues quickly and professionally
Financial Performance & Accountability
- Drive performance against key metrics including occupancy collections NOI and home sales
- Support budgeting forecasting and variance management
- Identify opportunities to improve revenue and control expenses
- Execute on property-level business plans and performance initiatives
Home Sales & Revenue Generation
- Own and execute home sales strategy for the community
- Manage the full sales lifecycle including lead generation showings closing coordination and follow-up
- Partner with leadership on pricing inventory and marketing strategies
- Track and report on sales performance and pipeline activity
- Actively contribute to occupancy growth through both home sales and leasing efforts
Leasing & Occupancy Management
- Conduct tours process applications and manage move-ins/move-outs
- Maintain strong curb appeal and community presentation
- Execute local marketing and outreach efforts to drive qualified traffic
- Minimize vacancy loss and maintain high occupancy
Property Maintenance Oversight
- Coordinate maintenance operations and vendor work
- Conduct regular property walks to ensure safety cleanliness and standards
- Ensure compliance with health safety and environmental regulations
Compliance & Policy Enforcement
- Enforce community rules consistently and professionally
- Conduct inspections and issue notices as needed
- Maintain accurate documentation of violations and resolutions
Resident Experience & Community Engagement
- Build strong resident relationships and resolve concerns proactively
- Support community events and engagement initiatives
- Foster a positive safe and welcoming community environment
Qualifications
- 2 years of property management or related experience
- Proven experience in sales leasing or revenue-generating roles
- Strong leadership capability with experience supervising or influencing teams
- Strong business mindset with a focus on performance and accountability
- Experience managing or contributing to property financial performance (budgets KPIs or P&L)
- Excellent communication organization and conflict resolution skills
- Proficiency with property management and business systems (Outlook Google etc.)
- Knowledge of basic maintenance operations
- Valid drivers license and reliable transportation
Preferred
- Experience in manufactured housing RV or multifamily communities
- Experience with Rent Manager or similar systems
Compensation and Benefits
- $
- Quarterly incentive compensation eligible based on overall community performance and individual contribution.
- Two weeks of Paid Time Off accrued in your first year of employment
- Company paid holidays
- Group medical dental and vision and company-paid life insurance
- Mobile device reimbursement
Work Environment and Physical Requirements (with or without reasonable accommodation)
- Ability to sit stand walk bend and lift up to 25 pounds
- Combination of indoor office work and outdoor property inspections
- Frequent use of office equipment
- Ability to respond to occasional after-hours issues
Who We Are at 52TEN
- A high-performing team with the agility of a boutique company and the capability of a large one
- Forward-thinking and tech-savvy always seeking smarter ways to work
- Deeply collaborativeboth at our communities and across the company
- Committed to investing in our people equipping you with the tools to thrive in your role and grow beyond it
Who Were Not
- Were not stuck in old ways of thinking or focused only on the bottom line
- We dont forget that were people firstwith families ambitions and values
- We dont shy away from challenges or growthwe welcome them
- We dont avoid accountability or repeat mistakeswe learn and evolve
- We dont operate in siloswe win as one team
If this sounds like the right fit for you wed love to hear from you. Thanks for considering 52TEN on your career journey!
Required Experience:
IC
About Company
See how 52TEN's mobile home park investment company provides peace of mind, predictable income, & the best investor experience.