Community Manager

As the Community Manager you will serve as the always-on voice of Squishmallows executing out-of-the-box campaigns that drive brand growth and reach new audiences! Reporting to the Senior Manager you will maintain a strong connection with our passionate community blending original content influencer partnerships and proactive engagement. You will leverage your deep understanding of social platforms to maintain a strong brand voice while strategically tapping into cultural trends. Come join one of the worlds biggest toy-making companies and help us shape the future of play!

What You Will Do:

• Manage and grow our Squishmallows community through regular posting active engagement and proactive identification of category- and culture-defining trends

• Maintain a consistent brand voice and style in creative assets and post copy across all social media platforms (including Instagram TikTok Facebook and Threads)

• Own and maintain the Social Media Posting Calendar collaborating closely with social and marketing teams to ensure alignment across all business needs

• Ideate and create highly engaging social media content tailored specifically for platforms like Instagram and TikTok

• Respond to comments messages and inquiries in a timely professional manner while fostering positive lasting relationships with the fan community

• Proactively identify and address customer concerns escalating trends and immediate issues to key internal stakeholders

• Perform comprehensive social listening and monitoring delivering actionable weekly monthly and quarterly reports on campaign success metrics

• Perform other duties as assigned

Supervisor Responsibilities: Yes

What We Are Looking For:

• 3 years of professional experience in community management and social media

• Proven experience supporting best-in-class large-scale social media campaigns with a track record of delivering on key KPIs

• Hands-on experience ideating content and managing diverse social channels (including Instagram TikTok Facebook YouTube X/Twitter and Threads)

• Strong copywriting skills specifically tailored for social media posts community engagement and brand storytelling

• Fluency in measurement and social platform tools (such as Sprout Social) with a passion for research and data analysis

• Highly organized self-starting mindset with extreme attention to detail and timeline management in a high-pressure time-sensitive environment

• Exceptional interpersonal skills and a collaborative attitude demonstrating the ability to work effectively across different teams departments and external partners

Nice To Have:

• Bachelors degree in Marketing Communications or a related field is a plus

• Prior experience within the toy entertainment or consumer packaged goods (CPG) industries

What We Offer

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee but provide the primary duties and responsibilities of the role. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

What We Offer

The salary range for this position is $98640.00 - $121320.00 / Yr. The base salary may vary based on experience role tenure performance industry and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer so the salary range may not apply to other states.

Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children employee basic life and AD&D insurance a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals short and long-term disability and tuition reimbursement.

Our work environment provides a flexible work schedule that includes Monday through Thursday on-site with an optional WFH on Fridays up to 20 workdays fully remote each year and Time Off for vacation and sick leave. Through Jazwares Cares you will have the opportunity to volunteer for up to 16 hours a year on community service projects.

Reasonable Accommodations

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Jazwares

At Jazwares we believe an innovative idea can come from anywhere and anyone. Through our three pillars we foster innovation and encourage creativity in every area of our business.

• Passion: Our conviction and enthusiasm show in our products relationships and commitment to our community.
• Collaboration: We share one vision worldwide constantly striving to improve and innovate together.
• Humility: We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

Dont miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today and lets shape the future of play together!

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race color sex religion national or ethnic origin citizenship status ancestry disability age military status marital status sexual orientation or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment its services programs and activities.

Who We Are

Jazwares a Berkshire Hathaway company is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997 Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows Pokémon Hello Kitty Star Wars Five Nights at Freddys Disney BumBumz and addition to toys offerings include costumes games and pillows. Headquartered in Plantation Florida Jazwares has offices worldwide and sells its products in over 100 countries. For more information visit and follow us on LinkedIn X Instagram and Facebook.

Recruitment Safety

Please be wary of unsolicited communications from individuals or websites you are not familiar with or any communications requesting sensitive personal data or information. All official Jazwares employment information will come from our company email ending in @. Jazwares will never request any monetary payments at any point during its hiring process. If you have any questions about any unsolicited communications you can reach out to . We look forward to you experiencing a safe and enjoyable application process at Jazwares!

Required Experience:

IC