Community Health Worker Spanish KSA Float

Current employees: Please apply through the employee portal to be considered for this opportunity.

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THIS WORK MATTERS!

At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity protect the most vulnerable and prompt health and wellness for everyone and we uphold the values: Compassion and Care Empowerment Racial Equity Creativity and Integrity. We create a culture of respect trust and understanding for the highly diverse population we serve in our communities.

The Community Health Worker - Spanish KSA is responsible for supporting clients around their social needs to promote individual and community this exciting role you will be responsible for responding to referrals outreach deliveries health education community engagement and health promotion both in the community and the clinical setting. This position requires bilingual Spanish/English language skills and will cover 7 primary care clinics within the Portland Metro area. Additionally the individual must have flexibility with their site assignments as the employee may be asked to change clinic location with short notice.

As the Community Health Specialist 2 your job duties will include:

Direct Client Services and Documentation

• Provides direct client support in response to provider referrals under the Patient-Centered Medical Home model. Coordinates care for clients navigating complex health and social service systems. Delivers individual and family support advocacy and accompaniment to specialty appointments as needed.

• Connects clients to community and social support resources such as public benefits school-based services and aging and disability programs. Conducts outreach and home visits to assess needs address barriers to care support provider interventions and promote health in the home environment.

• Completes required documentation paperwork and care coordination activities in Epic clients electronic health record.

• Communicates with clients and the public in Spanish and English or with the support of an interpreter for other languages.

Health Education/Promotion

• Collaborates in the planning and delivery of interactive health education classes and presentations for diverse populations. Provides culturally appropriate department-approved health education in individual family and group settings primarily through in-person programming such as walking groups grocery store tours cooking classes and etc/ with limited use of virtual formats when appropriate.

• Support clients in setting achievable health goals and building skills to understand and apply healthy information. Participates in the development of or referral to programs that promote client engagement and address social determinants of health including initiatives such as nutrition education physical activity programs and community-based wellness resources.

Outreach and Community Engagement

• Establishes and maintains effective working relationships with the medical care team members. Participates in regular team meetings case conferences and collaborative care planning to support coordinated client-centered services. Communicates appropriately regarding shared clients and ensures timely accurate documentation is completed in the electronic medical record.

• Builds and sustains partnerships with community members and community-based organizations that serve the clinics client population. Represents the needs and perspective of diverse communitiesincluding culturally and linguistically specific populations to strengthen collaboration improve access to services and enhance continuity of care.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the Countys attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY: We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications review our overview of the selection process page.

• Equivalent to an Associates Degree from an accredited college and one (1) to four (4) years of relevant experience that demonstrates the ability to perform the duties of the position.

• Must have demonstrated experience working in a medical home/clinical setting and in the social services field including skills supporting patients with complex needs and navigating health and community-based systems.

• Must be bilingual in Spanish and English. (Language testing is required).

• Must be able to obtain BLS/ CPR Certification within 30 days of hire.

• Must have a valid Drivers license.

• This position requires a background investigation which may include being fingerprinted.

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Community Health Worker (CHW) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHW certification there is the ability to gain the certification during employment.

• Ability to apply an equity intersectional and anti-racist lens

• Demonstrated advanced knowledge of cultures customs and social experiences of communities experiencing marginalization and barriers to services and opportunities

• Ability to help clients navigate Health systems and connect patient to community resources

• Advanced proficiency in Electronic Health Records (Epic)

• Professional-level fluency in Spanish and English with the ability to communicate medical and social service information effectively to diverse populations

• Ability to apply trauma informed and client-center approach

• Demonstrated advanced knowledge of cultures customs and social experiences of communities experiencing marginalization and barriers to services and opportunities

• Skilled at developing and presenting in public health education classes and presentations

*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION: The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• An evaluation of application materials to identify the most qualified candidates

• Consideration of top candidates/interviews

• Background reference and education checks

Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

1. A Resume demonstrating how do you meet minimum qualifications; AND

2. Attach a Cover Letter addressing the following:

• Demonstrate your experience working with multicultural and diverse teams; any experience providing direct services to families or communities particularly in health social services or community-based setting

• How you meet the qualifications for this position

• Why are you interested in this position

Note: The application resume and cover letter should demonstrate your work experience/ skills and how it is related to those shown in the overview and To Qualify sections of the job announcement. Please be thorough as these materials may be scored and determine your eligibility for an interview.

Please be mindful of checking your email inbox for messages from the Recruiter as you may be emailed requesting additional information. If a response is not received in a timely manner your application may not be considered.

ADDITIONAL INFORMATION:

Type of Position: This hourly union-represented position is eligible for overtime.

Type: Represented

FLSA: Non-Exempt

Work Location: This position works onsite at Rockwood Health Center and will cover 7 primary care clinics within the Portland Metro area. The individual must have flexibility with their site assignments as the employee may be asked to change clinic location with short notice.

Multnomah County offers an exceptional benefits package including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Our Commitment to Safety Trust and Belonging: Multnomah County is committed to developing nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

Serving the Public Even During Disasters

Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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